Jobs in the Netherlands, in English.

Senior Absence Casemanager Verzuim

Hybrid in Tilburg·Full-time·Added 4 days ago (last checked 22 Oct)

Teleperformance

1 open role

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Our summary

Salary: €3,500 - €4,000 a month
Work mode: Hybrid, Tilburg
Contract: Permanent contract, full-time hours
Languages: Dutch
Experience: 3+ years

Skills

Afas

This job advert was originally written in Dutch.

Requirements

What we're looking for

You are analytical, strong in your communication, and know how to switch effortlessly between legislation, the human touch, and organizational interests.

Additionally:

Do you have a completed HBO (higher professional education) degree and a CROV/ROV registration (Casemanager Regie op Verzuim)
Do you have at least 3 to 5 years of relevant work experience with complex and long-term absence files
Do you have in-depth knowledge of the Gatekeeper Improvement Act, GDPR, labor law, and social security
Are you experienced with an absence registration system (preferably AFAS)
Do you possess persuasiveness and strong advisory skills towards managers
Do you have a good command of the Dutch and English languages, both spoken and written

Pay & benefits

What you'll get

Salary between €3,500 and €4,000 + hybrid working + management role in absence and reintegration

A salary between €3,500 and €4,000 gross per month
Hybrid working: 60% in the office and 40% from home
A challenging management role with a lot of autonomy and impact on well-being
Good development and training opportunities to keep your professional knowledge up to date
Excellent secondary employment benefits (including travel allowance and a good pension)

Visa & relocation

Please note: you must reside in the Netherlands to be eligible for this position

The role

Do you want to streamline the absence and reintegration process as a director and strengthen a sustainable work culture? In this role, you will combine legal knowledge, empathy, and tight process monitoring for complex files. You will be given plenty of room to advise managers, coach colleagues, and take absence policy to a higher level within a dynamic organization.

What you'll do

As a Senior Absence Casemanager at TP, you will manage the entire absence and reintegration process in accordance with the Gatekeeper Improvement Act (Wet verbetering poortwachter). You are the substantive point of contact for complex files and proactively advise management and HR on prevention and reduction of loss costs.

You:

Manages long-term and complex absence files according to the Gatekeeper Improvement Act
Advises and coaches managers in conducting absence, reintegration, and prevention interviews
Communicates effectively with the company doctor, the UWV, the occupational health service, and external healthcare providers
Identifies early signs of overload (PSA) and ensures timely and appropriate follow-up
Works in compliance with GDPR and maintains bDirect-compliant, confidential filing in AFAS
Analyzes absence data, reports on trends, and translates insights into policy and process improvements
Coaches and guides junior colleague casemanagers and shares your expertise within the team

Why this position suits you

You know how to find the perfect balance between being strict on legislation and having empathy for the employee
You get energy from complex cases and tight management of the Gatekeeper Improvement Act
You enjoy advising HR and management at both strategic and operational levels
You make a direct contribution to lowering absence percentages and increasing sustainable employability

Interested?

Ready to make a difference for our employees and organization as a director of absence and reintegration? Apply today and discover the possibilities as a Senior Absence Casemanager at TP!