Dispatch Center Operator

• In possession of an MBO-2 Security diploma
• In possession of a B driver's license (manual) and you have your own transport
• You live within a 40km radius of Rotterdam
• You recognize yourself in our core values: integrity, vigilance, and helpfulness
• You remain calm in unexpected situations and are always in action mode when necessary
• You are available 24/7 for evening, night, and weekend shifts
• You have a good command of the Dutch language

🔒 Dispatch Center Operator 
📍 Location: Rotterdam
💰 € 17.37 and € 20.70 gross per hour excluding allowances
📅 80 to 144 hours per 4 weeks on contract
✅ Extras: Year-end bonus, travel allowance, pension, bicycle plan, up to 30% discount on e.g. shops and hotels via Benefits at Work.

At Securitas, you help build a safer world, together with 345,000 colleagues worldwide. Every day brings new challenges in a rapidly changing environment. As part of our diverse team, which consists of security officers, technicians, data analysts, and business developers, you contribute to security solutions that no one has heard of yet.

As a Dispatch Center Operator, you never know what your workday will bring. From a quiet start to widespread busyness, you are ready at all times and handle all reports adequately. In your role, you ensure a safer working environment for the client. In this job as a Dispatch Center Operator, you truly make an impact. A glimpse of your activities:

• Remotely activating and deactivating intrusion alarms for an average of 16 objects
• Answering intercom calls from various buildings and parking garages
• Following up on alarm notifications such as intrusion, fire, or video alerts
• Directing mobile surveillance and flex services to assess the situation
• Monitoring cameras and remotely guiding internal and external emergency services 
• Answering and responding to incoming telephony from, for example, employees, visitors, and also from the police or fire department

🎓 Do you want to grow? You can! There are plenty of opportunities to further develop yourself; for example, you can grow into a leadership position or an office role. Read more in our stories.

• Salary between € 17.37 and € 20.70 gross per hour (depending on your experience)
• 80 to 144 hours per 4 weeks on contract
• Irregularity allowances depending on your type of shift (in accordance with CAO PB: evening 10%, night 20%, weekend 35%, public holidays 50%)
• Pension scheme, travel allowance year-end bonus
• Development opportunities via our own Learning Hub
• Benefits at Work app with high discounts on all kinds of shops and outings.
• You have a BoCA training or are willing to obtain it in the short term