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33,000+ live jobsPSV Ticketing Staff Member
On-site in Eindhoven·Full-time·Added yesterday (last checked 6 Nov)
Our summary
- Contract
- Full-time
- Languages
- Dutch


Skills
This job advert was originally written in Dutch.
Requirements
What we're looking for
You have an mbo/hbo level of work and thinking.
You have relevant experience within, for example, ticketing, ticket sales, events, e-commerce, or a similar environment. Experience from an internship or part-time job also counts, of course.
You work easily with digital systems and quickly master new systems.
You enjoy working with data and reports.
You think from the supporter's perspective and find good service important.
You work accurately and maintain an overview.
You take initiative and responsibility.
You communicate clearly and enjoy working together.
You remain calm when it gets busy and know what has priority.
You are flexibly deployable around matches and events.
You also recognize yourself in our core values: performance-driven, hospitable, reliable, socially engaged and innovative.
Pay & benefits
What you'll get
A unique workplace in the Philips Stadion
25 vacation days (with full-time employment)
Travel allowance and free parking or an NS-Businesscard
A delicious lunch daily with colleagues
Activities via PSV Together
Health benefits such as the bicycle plan and PSV Vitality
Discounts in the PSV FANstore, at PUMA, and other partners
A close-knit team and plenty of room for development
Practical experience with supporter communication, ticketing, data, and service.
Pension scheme and many more extras.
The role
Do you want to start your career at PSV and contribute every day to an optimal experience for our supporters? As a Ticketing Staff Member, you ensure that the ticket sales for our matches run smoothly. From setting up ticket products to monitoring sales figures: you ensure everything is correct behind the scenes.
You work with our ticketing systems, process and analyze data, and assist with sales promotions. In doing so, you always think from the perspective of our supporters. Because whether it is a season ticket or a ticket for a match: the right supporter must arrive at the right ticket at the right time.
What you'll do
No day within Ticketing is the same. One day you set up ticket sales for a match, the next day you analyze sales figures or support a question regarding a match day. Together with your colleagues, you ensure that our ticketing processes run smoothly. Together with an enthusiastic team, you ensure that ticket sales and all associated ticketing processes run smoothly. You work with systems and data, support sales promotions, and ensure that supporters have access to the right tickets at the right time.
You set up the sale of season tickets, match tickets, and other ticket products. In doing so, you manage, among other things, sales phases, conditions, and customer groups.
You monitor ticket sales closely, analyze ticketing data, and create sales, financial, and operational reports.
You identify striking developments and bottlenecks and address these together with the appropriate colleagues.
You execute sales promotions and campaigns and ensure that ticketing information is current and clear via the various PSV channels.
You support the ticketing for PSV 1, Jong PSV, PSV Women, and other matches and events.
You assist PSV Ticketing & FANdesk with more complex ticketing questions and coordinate with other departments and external parties where necessary.
Around match days, you are the point of contact for operational ticketing questions and, together with your colleagues, ensure that everything runs smoothly.
You work full-time and report to the Manager Ticketing & FANdesk.
⚽ What you bring
We are primarily looking for someone who gets enthusiastic from the combination of supporters, commerce, data, and systems. You don't need to be able to do everything already. We find it important that you are curious and want to develop yourself further.
Hiring process
Do you want to take your first career step at PSV? Apply via our website and show why you love working with supporters and what you want to learn. Experiences from your studies, internship, or part-time job also count. The procedure consists of a background check and requesting a Certificate of Good Conduct (VOG).
Recruitment agencies are not appreciated in response to this vacancy.
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