Operations Manager

PsyQ is looking for an Operations Manager for Depression, Somatics & Psyche and Bipolar Disorders for the The Hague location.

Are you a connecting and results-oriented manager who brings people and operations together and provides direction to the further development of our cluster? Then we would love to get in touch with you.

For our Depression, Somatics & Psyche and Bipolar Disorders cluster, we are looking for an Operations Manager. We are an ambitious cluster that likes to think one step ahead. Through intensive and specialist treatments, we offer clients with complex problems care that aligns as well as possible with what they need.

We strive to shape our treatments as effectively and efficiently as possible: online, in groups, or in the consultation room. In doing so, we value short lines, direct communication, and a healthy dose of humor.

Together with the Care Manager, you will lead the department. As Operations Manager, you will focus on the organizational and business aspects of the cluster. You are responsible, among other things, for personnel policy, optimal client logistics, the registration of services, financial results, and the preparation and monitoring of the budget. In doing so, you will always keep an eye on the continuity and further development of the department.

Your duties include

• supporting the team and individual colleagues in their development according to the vision of PsyQ;
• managing work processes from a business perspective and reporting on these monthly to the management;
• facilitating practitioners to achieve the collective objectives;
• connecting the human and business aspects of working in mental healthcare;
• providing coaching leadership to practitioners and the secretariat together with the Care Manager;
• drawing up team plans and enabling innovation within the key priorities of Parnassia Groep;
• shaping and successfully completing change processes;
• monitoring and realizing financial objectives and results;
• collaborating strategically with a network of internal and external partners.

In addition to your responsibility for the cluster, your duties may, in consultation, be supplemented with location- or organization-wide tasks, such as location management, participation in cross-cutting projects, and co-leading the TOPGGz-network Persistent Depression.

• you have at least a completed HBO (higher professional education) degree, supplemented with a management training;
• you are an entrepreneurial and stress-resistant manager who is collegial, independent, and flexible;
• you provide progression-oriented leadership and stimulate the autonomy and individual responsibility of employees;
• you are enthusiastic, coaching, and accessible, and you know how to bring employees along in developments and changes;
• you think in terms of possibilities, but also dare to set clear boundaries and say 'no' when necessary;
• you can think and act outside the conventional frameworks;
• you build and maintain good internal and external relationships and know how to effectively represent the interests of PsyQ;
• you recognize yourself in the core values of Parnassia Groep: optimistic, expert, and respectful.

To be eligible for this position, a positive Certificate of Good Conduct (VOG) is required. Checking references and verifying diplomas are part of the application procedure.