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Technical Expertise & Quality Support Employee | National

Hybrid in Rotterdam·Added 6 days ago (last checked 20 Oct)

Newtone

96 open roles

Our summary

Salary
€2,623 - €3,512 a month
Work mode
Hybrid, Rotterdam
Contract
Fixed-term
Languages
Dutch
Experience
3+ years

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • Minimum MBO/HBO working and thinking level
  • 3-5 years of relevant work experience in a supporting role
  • Experience with planning, administration, and internal communication is a plus
  • Strong organizational and communication skills
  • Proactive, structured, and service-oriented working attitude
  • Knowledge of MS Office (Outlook, Excel, Word, etc.)
  • You stand for quality, are stress-resistant, and are service-oriented
  • Excellent command of the Dutch language and basic knowledge of English
  • Available at least 24 hours per week
  • Willingness to work at other locations

Pay & benefits

What you'll get

Because your well-being comes first, we attach great value to a healthy work-life balance. Hybrid working, home office & internet allowances, flexible working hours, 32- or 40-hour work weeks. You decide which rhythm suits you best!

Furthermore, you receive:

  • An attractive salary between €2,623 and €3,512 depending on your knowledge and experience. This salary is exclusive of holiday allowance and a profit-sharing scheme.
  • To facilitate this, we offer extensive development opportunities, both in professional content and personal development.
  • Your salary moves annually with economic and geopolitical developments.
  • 30 days of leave per year, with the possibility to purchase 10 extra days.
  • NS-business card.
  • A mileage allowance of € 0.25 net per kilometer for business and commuting.
  • A premium-free pension, WIA insurance, and Anw gap insurance.
  • €300 annually for your personal benefit program, with which you can choose extras in the areas of lifestyle, travel, sports, vitality, and more.
  • A close-knit, driven, and multidisciplinary team where lines are short, we learn a lot from each other, and you make an immediate impact from your first day of work.

The role

Are you an organizational talent with an eye for quality and collaboration? Do you want to play a key role in ensuring internal processes run smoothly and in supporting colleagues in their development? Then this versatile position is for you! We are looking for 2 to 3 enthusiastic colleagues who want to form a supporting hub together within our Business Lines. As Technical Expertise & Quality Support, you will work closely with the Technical Expertise Bureau, Newtone Academy, and Quality & Risk Management (QRM). You ensure that policy is translated into practice and that colleagues can focus on their profession because you arrange the necessary conditions.

What you'll do

In this position, you will perform a wide range of activities. You act as a point of contact for colleagues regarding processes and procedures, coordinate training sessions and masterclasses, and guide new colleagues during their onboarding and starter programs. Additionally, you manage PE registrations and ensure that the mailboxes of the Technical Expertise Bureau, Newtone Academy, and Quality & Risk Management (QRM) remain organized and up-to-date.

You independently organize complex projects and events, working closely with various internal parties. You also actively contribute to a quality-oriented culture within the organization by planning quality measures, such as file audits, and processing the associated forms. You support the allocation of consultation forms in AXI-CRM and join relevant projects to ensure processes run smoothly. Furthermore, you keep work processes efficient and streamlined, manage forms, and ensure up-to-date documents, news items, and employee information are available on the intranet. You monitor data quality and actively question inconsistencies, thereby contributing to a well-structured and professional organization.

You play a central role in the area of learning and development. You organize and plan Newtone Academy courses, meetings, and technical expertise consultations (VTOs). Together with Learning & Development and the Technical Expertise Bureau, you set up the central learning platform and keep track of attendance and absence for training sessions and meetings. You monitor the PE portfolio, assist in the organization of Mastercourses, monitor mandatory e-learnings and training, and prepare certificates of participation.

Finally, you are of great value in the area of meetings. You prepare meetings carefully and, where necessary, provide support during working group consultations.

What you bring

Location and work environment
You can perform these duties from any location, which offers a lot of freedom. Occasionally, you will meet with colleagues at another location for a physical meeting or to facilitate a meeting that you organize. In this way, you strengthen collaboration and build a close-knit network within Newtone.

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