Jobs in the Netherlands, in English.

2nd Line Support Engineer Healthcare Technology

Hybrid in Almere·Full-time·Added 4 days ago (last checked 21 Oct)

RAM Infotechnology

7 open roles

Apply

Our summary

Salary: €2,800 - €3,600 a month
Work mode: Hybrid, Almere
Contract: Full-time
Languages: Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

You work accurately, enjoy figuring out how things work technically, and find it rewarding to help customers further. Furthermore, you have:

An MBO-4 diploma in ICT, Networking, or Cyber Security.
Basic knowledge of networks, telephony, and cloud solutions.
A proactive and eager-to-learn attitude.
Good communication skills and a good command of the Dutch language.

Experience in IT support, for example on a service desk or in system administration, is a plus. Even if you are still building that experience, we would love to hear from you.

Pay & benefits

What you'll get

A salary of € 2,800 to € 3,600 gross per month based on 40 hours, depending on your experience.
A one-year contract with a view to permanent employment.
A personal training plan and training budget.
Opportunities to further develop within a growing organization.
A dedicated team, short lines of communication, and an informal working atmosphere.
Team activities, such as game nights, karting, dinners, and drinks.
Company fruit.
Negotiable contract hours of 36 to 40 hours.

The role

For Curatec Zorgtechnologie in Almere, we are looking for a 2nd Line Support Engineer. In this office-based role, you will support healthcare organizations primarily via telephone and remotely. You will investigate technical questions and malfunctions, determine the cause, and ensure an appropriate solution. You will work with networks, telephony, and cloud solutions and coordinate with colleagues or specialists when necessary.

You will join a dedicated team and receive the space to further expand your knowledge of our solutions and the healthcare sector.

What you'll do

You analyze and resolve technical incidents and malfunctions.
You support customers with questions regarding networks, telephony, and cloud solutions.
You register reports and track follow-ups in the ticketing system.
You involve colleagues or specialists when an issue requires it.
You think along regarding improvements and ways to prevent recurring malfunctions.
You keep customers informed and ensure clear, careful follow-up.

Hiring process

Become enthusiastic? Apply with your CV and motivation. We will handle your response quickly, seriously, and confidentially.

Acquisition in response to this vacancy is not appreciated.

About RAM Infotechnology

In their own words

About the company & team

Curatec brings together expertise in healthcare technology, digital infrastructure, interoperability, data, and AI. You will be working within our Healthcare Technology division in Almere.

The Healthcare Technology division focuses on, among other things, networks, telephony, healthcare systems, healthcare alarms, and home automation. From Almere, we help healthcare organizations throughout the Netherlands with solutions that work reliably in daily practice.

All open roles at RAM Infotechnology