Automotive Warranty Specialist & Quality specialist

MSX has been a reliable partner to leading automotive manufacturers, dealer organizations, and mobility companies worldwide for more than 30 years. Our mission is to support customers in transforming their business operations and optimizing processes in the areas of sales performance, repair optimization and compliance, parts and accessory sales, and customer engagement.

With our international teams, in-depth industry knowledge, and innovative technological solutions, we develop and deliver tailored, sustainable services that help organizations improve their operational performance, work more efficiently, and serve their customers even better.

As a Warranty Specialist, you are the point of contact for dealers and support them in the correct and efficient handling of warranty claims. You work closely with technical teams and contribute to a consistent application of manufacturer guidelines.

Responsibilities

• Answering dealer inquiries regarding warranty processes
• Supporting the submission, assessment, and follow-up of warranty claims
• Ensuring compliance with OEM guidelines and procedures
• Coordinating pre-approval processes in collaboration with technical support teams
• Supporting parts return processes
• Contributing to warranty audits and quality controls
• Preparing periodic reports and analyses to support continuous improvement

This versatile role offers the possibility of a combination of office and field position, where different aspects of warranty and quality shape the role.

MSX International supports leading automotive manufacturers worldwide in optimizing their service delivery and operational performance. You will join an international organization where quality, collaboration, and professional development are central.

Are you looking for a part-time position in which you can combine your expertise, accuracy, and customer focus within a dynamic automotive environment? Then we would love to meet you.

Apply today and become part of the MSX team. 🚘

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.