Scrum Master Level 3 in Amsterdam

• A gross salary between € 5,744.54 and € 8,206.48 gross per month;
• An excellent pension scheme;
• 8% holiday allowance;
• An end-of-year bonus of 8.33%;
• A profit-sharing scheme, up to 20%;
• 25 vacation days and 5 extra days off;
• Significant discount on flight tickets (if you have been employed for at least 6 months);
• A sustainable transport policy, including 100% free travel to work via Public Transport (within the Netherlands);
• If your position allows it: working from home and working from abroad for up to 8 weeks (EU and Caribbean region);
• Discount on your health insurance;
• A budget for sustainable employability.

Job type: Regular
Location: Schiphol Rijk
Hours per week: 40
Education level: HBO
Apply by: 26-11-2026

Within the IT organization, Air France-KLM works according to Agile methodologies. As a Scrum Master, you play an important role in the successful application of these. You support and coach two product teams, MSIAM and Mobility Services, which work in parallel and collaborate closely with each other. As a facilitator, coach, and servant leader, you help the teams to work in a focused, transparent, and sustainable manner, with strong alignment with Product Owners and stakeholders.
In addition:

• you facilitate the Scrum ceremonies, including the Daily Scrum, Sprint Planning, Refinement, Sprint Review, and Retrospective, for both product teams;
• you coach the teams in developing a strong Agile culture, improving their performance, and creating healthy team dynamics;
• you identify, discuss, and remove impediments and protect the teams from external disruptions and distractions;
• you support the Product Owners with effective Product Backlog management and transparent, adaptive planning;
• you act as a change agent within the broader Agile transformation, support scaling such as Scrum of Scrums, and contribute to the Scrum Master community.

Check in for your next career step as a Scrum Master at KLM! You will work for two product teams: MSIAM (Microsoft Identity & Access Management) and Mobility Services. You help both teams to organize themselves, continuously improve, and deliver maximum value. The diversity of functions, departments, and colleagues offers you plenty of opportunities to further develop and challenge yourself every day.

You will join the MSIAM and Mobility Services teams within End User Services. You will work closely with various teams and stakeholders within IT, including Distributed Services, Operations, the CISO Office, Architecture, and Security. Your location is Schiphol-Rijk. From there, you will work daily with Dutch and French colleagues within the international environment of Air France-KLM.

You are an experienced Scrum Master with strong coaching and facilitation skills. You feel at home in a complex environment and are able to support multiple teams simultaneously. You communicate clearly, build trust easily, and help teams to deal with changes in a constructive manner. Affinity with the technical environment of the teams is important.
In addition:

• Coaching
• Building and maintaining relationships
• Setting goals
• Innovation
• Motivating others

• A challenging role at a unique Dutch company;
• Plenty of room for personal development and great growth opportunities;

Then don't wait any longer, and apply for the 'final boarding call' on 26-11-2026!
You do not need to write a motivation letter; during your online application, we will ask you several targeted questions. Your application procedure consists of two interviews.

Candidates who are positively selected for the first interview will receive an email in which they can choose a suitable time slot for the interview themselves. This keeps the process fast and clear, and gives you control over your schedule. You will hear from us within two weeks after the vacancy closes.

You can log in to your personal candidate profile at any time. Here you will find the vacancy you applied for - even after it has closed - and a clear dashboard with any other ongoing applications within KLM, including status updates. Do you have the drive to grow further in this role? Then we look forward to your application.

Did you know that according to research, women are less likely to apply than men if they do not meet all the job requirements? A shame. Because 'the perfect candidate' is, in our view, a myth. So, do you have the drive to still grow in some aspects of this role? We look forward to your application.

A reference check may be part of the application procedure.

If you want to know more about the position, please contact the hiring manager. Call or email the recruiter for questions about the application procedure. In both cases, do not forget to mention the vacancy number: #22718. At KLM, we believe in the power of diversity. Do you want to read more about this topic? View our statement.

ALEXANDRE RAYNAUD: ALRAYNAUD@AIRFRANCE.FR or

Sandra Bonsu: SANDRA.BONSU@KLM.COM or 0638996107

Details from this vacancy are not to be used for marketing purposes.