Consultant Operations Analytics (Junior)

As a Consultant Operations Analytics, you will look for solutions that move the organization forward using an integral and analytical perspective. You will do this objectively, but with the interests of the various stakeholders from across the entire company in mind. You will:

• Perform in-depth analyses with complex datasets to identify patterns, correlations, and root causes of operational performance
• Act as the data conscience for management (within divisions)
• Develop complex reports, dashboards, and analyses that help divisions steer better on performance
• Independently manage your own analyses and work effectively on large analytics projects
• Ensure that we can better predict operational performance so that we can act proactively

In short: you help the KLM operation make better decisions by translating complex data into clear insights and predictions.

Job type: Regular
Location: Schiphol Oost
Hours per week: 32-40
Education level: University
Apply until: 17-11-2026

KLM wants to become the most data-driven airline in Europe, and Operations Decision Support (ODS) plays a key role in this. As a Consultant Operations Analytics, you will play an important role in strengthening data-driven decision-making within KLM operations. You will analyze complex datasets and translate insights into concrete findings that improve the performance of the KLM operation.

With your analyses and advice, you will solve operational problems, even before they arise. You will land in an innovative environment where entrepreneurship and autonomy are valued.

Are you the analytical expert who can translate complex data so that KLM's processes become smarter, faster, and more successful? Then this is your cockpit.

You will become part of the Operations Analytics team within Operations Decision Support (ODS), one of the most innovative departments within KLM. Here, experts in the fields of data, operations, and strategy work together to improve KLM's operation.

Operations Analytics consists of central and decentralized sub-teams. As a decentralized consultant, you will build expertise in a specific domain by working for an extended period within one operational division, such as Fleet Services. As a central consultant, you will safeguard integrity through varying cross-divisional projects. We are looking for colleagues for both sub-teams and will discuss the best place for you during the application process.

Your workplace will depend on the choice between central and decentralized. In any case, we meet with the entire team every Thursday at ODS at Schiphol Oost. You will report to the Lead Operations Analytics and work together with teams throughout the entire operation.

You get the chance to solve complex issues and contribute directly to the strategic performance of KLM's operation.

You are an analytical thinker who gets energy from complex issues. You bring structure to a dynamic environment, know how to bring people along with action-oriented insights, and understand how data, operations, and strategy converge.

You recognize yourself in the following:

• You have a university master's degree in a quantitative field and at least 1 year of relevant work experience
• You have experience with large-scale data analysis and programming, preferably in Python, SQL, and BigQuery
• You have previously worked on statistical modeling and scenario analysis
• You communicate clearly and persuasively using effective storytelling and slide writing
• You are skilled at gaining management buy-in
• You speak and write Dutch and English well

Do you not recognize yourself in every point of the profile, but do you think that you can make a valuable contribution with your experience and qualities? Then we cordially invite you to apply.

Competencies

• Problem analysis
• Setting goals
• Realization of goals
• Initiative
• Gathering information
• Building and maintaining relationships
• Persuasiveness
• Interpersonal sensitivity

• A challenging role at a unique Dutch company;
• A gross salary between € 3,796.93 and € 5,424.18 gross per month;
• Plenty of room for personal development and great growth opportunities;
• Shift allowance up to 30%;
• An excellent pension scheme;
• 8% holiday allowance;
• An end-of-year bonus of 8.33%;
• A profit-sharing scheme, up to 20%;
• 25 vacation days and 5 extra days off;
• 7 extra days off if you work irregular shifts;
• Significant discount on flight tickets (if you have been employed for at least 6 months);
• A sustainable transport policy, including 100% free travel to work via Public Transport (within the Netherlands);
• If your position allows it: working from home and working from abroad for up to 8 weeks (EU and Caribbean region);
• Discount on your health insurance;
• A budget for sustainable employability.

Then do not wait any longer, and apply for the 'final boarding call' on 17-11-2026! You do not need to write a cover letter; during your online application, we will ask you a few targeted questions. Your application procedure consists of two interviews and possibly an assessment, capacity test, and a security screening.

Candidates who are positively selected for the first interview will receive an email in which they can choose a suitable time slot for the interview themselves. This keeps the process fast and clear, and gives you control over your schedule. You will hear from us within two weeks after the vacancy closes.

You can log in at any time via your personal candidate profile. Here you will find the vacancy you applied for - even after it has closed - as well as a clear dashboard with any other ongoing applications within KLM, including status updates. Do you have the drive to grow further in this role? Then we look forward to your application.

Did you know that according to research, women are less likely to apply than men if they do not meet all the job requirements? A shame. Because 'the perfect candidate' is, as far as we are concerned, a myth. So, do you have the drive to still grow in some aspects of this role? We look forward to your application.

A reference check may be part of the application procedure.

If you want to know more about the position, please contact the hiring manager. Call or email the recruiter for questions about the application procedure. In both cases, do not forget to mention the vacancy number: #22465. At KLM, we believe in the power of diversity. Would you like to read more about this topic? View our statement.

Bastiaan Röell: BASTIAAN.ROEELL@KLM.COM or

Marc van der Eijk: MARC-VAN-DER.EIJK@KLM.COM or +31 639680073

We do not appreciate recruitment based on this vacancy.