Jobs in the Netherlands, in English.

Process Improvement Manager

On-site in Amsterdam·Added 3 months ago (last checked 13 Oct)

HEMA

702 open roles

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Our summary

Salary: €4,500 - €5,500 a month
Work mode: On-site, Amsterdam
Contract: Fixed-term
Languages: Dutch
Experience: 3+ years

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

Work experience: you have at least 3 years of experience in process development, process optimization, operational excellence, or a similar role.
Process design: you are strong in designing, documenting, and implementing structured processes.
Analytical ability: you use data and KPIs to make performance visible and to substantiate improvements.
Change management: you know how to bring stakeholders along with new ways of working and create support for change.
Collaborative strength: you work easily with colleagues from Procurement, IT, Finance, Supply Chain, and other disciplines.
Continuous improvement: you identify opportunities and translate them into concrete improvements with demonstrable impact.
Digital affinity: you are curious about new technologies and see opportunities to practically apply AI, automation, and digitalization.
Result-orientedness: you combine vision with execution power and ensure that plans are actually realized.
Communication skills: you can make complex issues understandable for different target groups.
Experience with Lean, Six Sigma, Business Process Management (BPM), and other methodologies for process optimization.
Experience with process design, process modeling, and workflow management.
Knowledge of procurement and business systems, such as ERP solutions, e-sourcing platforms, contract management tools, and product and ESG supply chain data tooling.
Experience with data analysis and process monitoring to measure performance, identify bottlenecks, and substantiate process improvement actions.
Experience with AI, generative AI, and intelligent automation for optimizing and standardizing business processes.
Affinity with digital transformation, innovative technologies, and continuous improvement

At HEMA, we work with over 17,000 colleagues toward a better everyday life in a more beautiful world. With products that are more practical, more beautiful, better, and also last longer. And with colorful stores in villages, cities, and online. We are proud of how far we have come, but we are not yet satisfied. HEMA is truly HEMA again and ready for the next step. Our ambition? To become the leader in a challenging market. We do that together, as one team, with proud colleagues, entrepreneurs, and partners. By playing to win. That means being curious, seizing opportunities, collaborating with pleasure, and always aiming for the best result. You dare to speak your mind and challenge others to become better together. With your unique contribution, you can help build the HEMA of tomorrow. You make HEMA real. Will you join us?

Education & certifications

Education: you have a completed university degree (WO). For example: Industrial Engineering & Management, Business Analytics, Supply Chain Management, or Business Administration.

Pay & benefits

What you'll get

💸 A salary between €4,500 - €5,500 depending on your experience.
🌴 30 vacation days (based on 40 hours) and 8% holiday allowance, so you can recharge in time.
🎯 A variable reward of up to 14% of your annual salary - depending on the collective result.
💸 A net monthly expense allowance
🎄 A fixed year-end bonus of 4% of your annual salary
🛍️ 15% staff discount on all your HEMA favorites - from cream puffs to towels and notebooks.
🧓 A good pension scheme, so you are well-situated later on as well.
🚗 Travel allowance of €0.23 per kilometer (from 10 km one way up to max. 30 km)
🎡 Access to the 'benefits at work' platform, with discounts on top brands, day trips, and other extras that make life more enjoyable.

You have a strong foundation in process improvement and know how to reduce complex issues to workable solutions. Based on your experience, you analyze processes, identify opportunities, and realize improvements that directly contribute to the effectiveness of the organization. You switch easily between different stakeholders and know how to create support for change. In doing so, you combine an analytical eye with a practical approach and are constantly looking for ways to make processes smarter, more digital, and more future-proof. You see new technologies, such as AI and automation, as an opportunity to make a real impact. You can relate to the following:

The role

As a process improvement manager, you are the driving force behind process improvement within Procurement. You combine process thinking, technology, and change management to continuously enable the organization to work smarter. You work at the intersection of processes, systems, and data.

What you'll do

Designing and standardizing end-to-end procurement and supply chain processes so that ways of working become more efficient, scalable, and future-proof.
Harmonizing processes within categories, teams, and countries to reduce complexity and achieve consistent ways of working.
Identifying and implementing process improvements and automations that contribute to increased speed, quality, and reliability within the procurement chain.
Collaborating with IT and digital teams to ensure optimal alignment between processes, systems, data, and tooling.
Guiding the implementation of new technologies and procurement tooling and ensuring successful adoption within the organization.
Monitoring process performance and compliance using KPIs, reports, and clear governance structures.
Developing process documentation, manuals, frameworks, and training materials so that knowledge remains widely available and secured.
Facilitating workshops and improvement projects to identify bottlenecks and optimization opportunities together with stakeholders.
Strengthening continuous improvement within Procurement through knowledge sharing, professionalization, and the application of proven methodologies.
Utilizing data, AI, and intelligent automation to make processes smarter, more efficient, and more scalable.

At HEMA, you work in an environment where people truly collaborate. You are given the space to develop yourself, receive good guidance, and get feedback that is truly useful to you. Whether you are just starting out or already have experience: you are welcome with us. Additionally, at HEMA you receive:

About HEMA

HEMA is a variety retailer based in Amsterdam that sells a broad own-brand assortment spanning household and home products, clothing for women, men, children and babies, bedding, kitchen and tableware, stationery, toys, food and bakery items, photo services, tickets and gift cards. Customers can shop online with home delivery or pick up orders in more than 550 HEMA stores, and the brand positions itself on surprisingly low prices.

Beyond its stores and webshop, HEMA works across retail, e-commerce, supply chain and distribution, with people working in its stores, distribution centres and offices in its countries. Its careers site lists roles ranging from store and hospitality staff to buying, design, marketing, finance, tech, quality and sustainability positions.

Industry: Variety retail
In Spain: Amsterdam
Website: hema.nl

All open roles at HEMA