Support Employee Service & Maintenance

• The salary for this position is between € 3,148 and € 3,935 gross per month (based on 40 hours), excluding 8% holiday allowance. The exact salary depends on your knowledge, level, and work experience.

• 43 vacation days with the possibility to have 13 of them paid out.

• Excellent secondary employment conditions such as standard insurance for all employee risks, pension schemes, an extra supplement for disability, and a contribution towards union membership.

• A laptop and smartphone.

• A travel allowance.

• With a permanent contract: a brand new (electric) bicycle thanks to our lease-a-bike bicycle plan.

• Plenty of attention to your growth thanks to our own Dura Vermeer Academy, with sufficient education and training opportunities within your field, but also, for example, in the area of vitality.

• Company fitness scheme with a choice from a sports offering of over 3,500 sports locations throughout the Netherlands.

• A good work-life balance thanks to a flexible work policy and smooth arrangements for working hours, working times, emergencies, caregiving, or sabbaticals.

• For UTA employees: a Sustainable Employability Budget amount on top of your gross salary (in accordance with CAO Bouw & Infra).

• For new fathers and partners: 100% continued payment of your salary during the first 5 mandatory leave days and the 5 weeks of additional parental leave, instead of the standard 70%.

Are you service-oriented, do you like to work in a structured way, and do you get energy from contact with people? Can you keep an overview when the phone rings, new reports come in, and appointments need to be scheduled? Then we are looking for you for our Service & Maintenance team in Den Bosch.

As a Support Employee Service & Maintenance, you are an important link within Dura Vermeer Bouw en Vastgoed Den Bosch. You are the first point of contact for incoming service and maintenance reports and ensure that they are handled quickly and carefully.

Every day, various service and maintenance reports reach you by phone and email. You listen carefully, ask follow-up questions, and make sure the right information is recorded. You then ensure that the report ends up in the right place: with a colleague within the team or with one of our subcontractors.

You don't have to solve every technical or construction issue yourself. Your strength lies in organizing and supporting. You ensure that reports are processed properly, appointments are scheduled, and the administration is in order. That way, residents and other parties involved know where they stand, and your colleagues and our subcontractors can carry out their work properly.

Your responsibilities include, among other things:

• receiving, registering, and processing reports via phone and email;

• assisting residents and other parties involved in a friendly and clear manner;

• forwarding reports to the right colleague or subcontractor and scheduling appointments;

• monitoring outstanding notifications and handling the associated administration

Dura Vermeer is an independent family business. And you can notice that. In how we work together, how we look out for one another, and how we build with an eye on future generations. Since 1855, we have been building the Netherlands, in residential construction, non-residential construction, infrastructure, and technology. Our independence and long-term vision form the foundation for this.

With a turnover of € 2.6 billion and over 3,700 colleagues, we belong to the top of the Dutch construction sector. But ultimately, for us, it is not about those figures. It is about people. About colleagues working together on projects you can be proud of - iconic and close to home - and contributing to solutions for societal issues.

Our ambitions are great. And we only achieve them with engaged people. That is why we invest in good employerhood and a working environment in which you feel at home. Where you can be yourself, feel safe, and speak up. So that you get the best out of yourself and, together with us, make more.

For this position, we are primarily looking for someone who enjoys getting things organized and makes contact with different people easily. Experience in construction is a plus, but not a requirement. We find it more important that you are service-oriented, work accurately, and quickly pick up new tasks and systems.

Additionally:

• are you available between 24 and 40 hours;