Service Coordinator OVL/VRI

From fault to solution: you maintain the overview

A hit light pole, a fault in a traffic light, and technicians standing by for maintenance. You determine the priorities and ensure that the right people and materials are available. Do you enjoy switching between technology, planning, and customer contact? Then we are looking for you at Van Vuuren.

For our Services & Maintenance department, you coordinate activities for public lighting (OVL) and traffic control installations (VRI). You work for municipalities and provinces, among others, and receive your own customer and work package.

You take charge from the first report until the technical and financial completion. In the event of an urgent fault, you organize the deployment of technicians to secure the situation and solve the problem. Simultaneously, you ensure that planned and preventive maintenance continues.

You will be given the space to make independent choices. Does work fall outside the maintenance contract? Then you ensure that clear agreements are made about this. Also, when the planning changes, technicians and clients know where they stand thanks to you.

• Receiving and assessing fault and damage reports and organizing the repair.

• Preparing and planning maintenance and deploying technicians, materials, equipment, and subcontractors.

• Informing clients about planning, progress, and specific details.

• Monitoring safety, quality, contract agreements, and response times.

• Checking work orders, hours, and costs, recording extra and reduced work, and ensuring timely invoicing.

• Identifying recurring faults and thinking along regarding structural solutions.

Based in Beverwijk, you work together with your fellow service coordinators. You look beyond your own customer package: can a technician pick up another fault while on the road, or can activities be combined? By planning together, you utilize people and resources better and prevent unnecessary travel time and costs.

You maintain an overview, think ahead, and dare to make decisions. Even when multiple reports come in at the same time, you determine what must happen first.

Additionally:

• Do you have an affinity for technology and maintenance; knowledge of OVL and/or VRI is a plus.

• Are you strong in planning and organizing.

• Do you communicate easily with technicians, clients, suppliers, and colleagues.

• Do you have commercial and financial insight.

• Do you work accurately and keep agreements and administration in order.

Experience as a service coordinator, work preparer, planner, or coordinator in a technical environment is a good match. We would also like to meet you if you have experience outside of OVL/VRI.

A varied position with your own customer package, independence, and colleagues to work with. Additionally, you receive:

• A salary appropriate to your knowledge and experience.

• 25 vacation days and 13 ADV days with full-time employment.

• A pension scheme at PMT.

• A bicycle plan.

• Prospect of a permanent position.

Do you want to ensure that faults are resolved and maintenance runs smoothly? Then we would like to meet you!