Assistant Client Relation Manager at Bidfood

• Money, of course. Between € 2,750 and € 3,630 gross per month (based on 36 hours per week, (the grading is dependent on knowledge and experience).

• Travel allowance of € 0.23 per km (10 - 25 km, one way).

• Hybrid working: at least three days in the office in Ede, otherwise we will look together at what works.

• Laptop, smartphone loan device, and staff discount on your favorite Bidfood products.

• A one-year contract with a view to a permanent one.

• Growth opportunities: In this role, you lay a strong foundation. Many colleagues grow into positions within or outside the National Accounts department.

• Extras that will make you happy. Regular Bidfood merchandise such as jackets, sweaters, or a suitcase. And at Christmas? A well-stocked dinner package for the whole family.

• Heading out together. Swap your workplace once in a while to work at large catering events, trade fairs, or shadow a day at our customers. Taste the atmosphere of the hospitality industry.

• Teamwork pays off. When the organization is doing well, everyone benefits.

We are the go-to online wholesaler for food professionals. From Michelin-starred restaurants to snack bars: every day we ensure that our customers can rely on the best products and service. Large, national organizations also trust Bidfood. And in such collaborations, a lot happens behind the scenes.

As Assistant Client Relation Manager, you support our national customers with their daily questions. You ensure that customer data and assortments are correct, seek solutions for delivery problems, and coordinate with various departments within Bidfood. You have a lot of contact with customers, colleagues, and our branches, and you ensure that agreements are properly followed up.

You work within the National Accounts department and learn how our commercial and logistical processes come together. In doing so, you are given the space to handle matters independently and to further develop yourself. This way, you get to know our customers and the organization better and better.

So, you will receive the job title assistant client relation manager. What is important regarding this is that:

• you are the first point of contact for customer questions and handle these independently

• you are responsible for the management, maintenance, and creation of customer data

• you manage and maintain items and customer assortments

• you ensure that daily deliveries run smoothly by having the assortment well in stock and coordinating on this

• you create reports and help in making customer data insightful

• you coordinate daily with internal teams to solve questions quickly and well

Our hospitality customers call you for advice, questions about orders, or new opportunities. You hear between the lines what the customer needs and respond smartly to this. You guard the details and ensure customer satisfaction. With that, you make the difference in foodservice.

From questions about pricing and assortment to solving delivery problems. As Assistant Client Relation Manager at Bidfood, you are the point of contact for our national customers. You keep customer data in order, coordinate with various departments, and ensure that customers can move forward quickly. A wrong price, a missing item, or a question from a branch? You investigate what is happening and ensure the right people get to work on it.

You make the difference in foodservice!

Applying? It's a breeze!

You can apply in just a few clicks. Do you have a question first? Feel free to call or WhatsApp Brent at 06 21382377 or email recruitment@bidfood.nl.

We look forward to hearing from you!

At Bidfood, we work hard, but always together. We do this with more than 2,500 colleagues. Large in scale, but small in how we interact with one another. You can walk into a manager's office just as easily as a direct colleague's. If something can be done better, we go for it. We help each other move forward and also make room for a joke in between. With us, you get the space to develop yourself and make an impact.

• Delve into the world of food & non-food and discover where your talents lie

• Short lines, fast decisions, and a lot of freedom with practical-minded colleagues who truly understand each other

• Follow more than 100 online trainings via GoodHabitz and build your future

• You get the chance to give something back to society, for example through our commitment to the Food Bank

• You work for an organization that deals consciously with people, product, and planet. From less waste to smarter transport: we take steps every day.

Ps: Recruitment and selection agencies do not need to contact us. We will handle the recruitment ourselves first. If we cannot resolve it, we know the way to the right parties.