Senior Program Manager Organizational Development and Transformation | UHT

Requirements:

• Completed education at least at a university master's level. Candidates without a university master's degree possess at least 15 years of demonstrable experience with organization-wide change tasks, program management, and decision-making at management or board level.

• At least 10 years of demonstrable experience as a project manager, program manager, or manager of organization-wide change tasks, of which at least 5 years in an environment involving coordination and decision-making with the board, management, and multiple internal and external stakeholders.

• At least 5 years of demonstrable experience with the operational management of a department or organizational unit, for example as a member of a Management Team, department manager, or team manager, with responsibility for production, quality, capacity, results, and process improvements.

• At least 5 years of demonstrable experience with designing, implementing, and safeguarding changes in processes, ways of working, organizational structures, or service delivery within an operational, political-administrative, or legal working environment.

• Experience with initiating, managing, and realizing organization-wide change tasks in collaboration with board and management teams within an administrative context.

• Experience with translating strategic objectives into coherent choices regarding organizational design, processes, service delivery, and execution, taking into account social, political, and organizational interests.

• Experience with advising the board, management, and administrative clients on strategic issues, decision-making, and execution issues within a political-administrative context.

• Experience with transformation tasks where changes in administrative priorities, laws and regulations, social context, or organizational preconditions have been translated into direction, strategy, and execution.

• Experience with creating administrative and organizational support and persuasively representing programs, proposals, and results to the board, management, and stakeholders.

We are looking for an experienced Program Manager for the Uitvoeringsorganisatie Herstel Toeslagen (UHT). In this strategic interim assignment, you will work on a complex societal change task with significant administrative, organizational, and social impact.

The central task of this position is the development, design, implementation, and sustainable anchoring of the additional damage route and the future design of objection flows within UHT. In doing so, you will ensure coherence between policy, execution, processes, organizational design, and implementation.

You will lead a program consisting of multiple interconnected projects and change initiatives. The program focuses on strengthening the execution capacity of UHT by developing new ways of working, optimizing existing processes, and realizing supporting IT solutions where necessary. The goal is to support affected parents in a timely, careful, and appropriate manner.

Additionally, you will fulfill an important political-administrative role. You will operate at the intersection of strategy, execution, and governance, ensuring alignment between the board, management, staff departments, and executive teams.

• Acting as the figurehead of the program and providing functional leadership to project and program teams.

• Directing the coherence between sub-tasks and the connection to the receiving organization.

• Developing the future design of the additional damage route and objection flows.

• Translating sub-results into an integrated, future-proof, and executable organizational and process model.

• Developing a vision for the future design of objection handling.

• Elaborating proposals for, among other things, triage, treatment routes, multidisciplinary working, and administrative support.

• Mapping capacity, staff mix, roles, responsibilities, and competencies.

• Identifying risks, dependencies, bottlenecks, and preconditions, and managing these.

• Preparing strategic choices and decision-making for the client, management, and governance meetings.

• Drafting an implementation and transition approach and managing a controlled introduction.

• Ensuring sustainable safeguarding, transfer, and anchoring within the line organization.

• Political-administrative sensitivity

• Persuasiveness

• Collaboration

• Planning and organizing

• Motivating

Start: 16 November 2026

Hours: 32 hours per week

Contract length: until 31 March 2027, with an option to extend

Location: Utrecht

Form: Secondment (freelance/ZZP not permitted)

Salary scale: 13

We would like to receive your CV by Tuesday 20 October 12:00 PM including contact details and availability. We will provide you with a substantive response regarding your interest in this interim assignment shortly.

For more information about this assignment, please contact Nicholas Schoonhoven, Managing Consultant Interim Management, 06 13 15 68 11, n.schoonhoven@berenschot.nl