Sustaining Coordinator

You will join an organization where entrepreneurship is valued, ideas are welcome, and you are given plenty of room to develop yourself. Despite our international scale, the informal and down-to-earth Twente culture is still clearly present.

• A competitive salary between €5,000 and €7,000 gross per month based on full-time employment.

• A quarterly bonus that can amount to up to 5% of your quarterly salary.

• 27 vacation days and 13 ATV days.

• Flexible working hours.

• Extensive training and career growth opportunities via the Benchmark Academy.

• Participation in initiatives such as Lunch & Learn sessions and Pitch Discovery Sessions.

• A challenging position within an internationally operating high-tech organization.

Ensure that innovative products can continue to be produced.

As a Sustaining Coordinator within our Design Engineering department, you play a crucial role in the lifecycle of high-quality electronic products. You ensure that products developed by Benchmark can continue to be successfully produced in our factories worldwide.

You are the connecting link between the customer, engineering, and production. Technical issues, change requests, component replacements, and production challenges all converge with you. In doing so, you look beyond your own field of expertise and ensure that the right people are involved at the right time.

Within the Design Engineering Service Team, you work together with other Sustaining Coordinators and support customers who have their products produced by Benchmark based on a Service Level Agreement (SLA).

• You analyze technical issues, assess urgency and risks, and initiate the appropriate actions.

• You coordinate solutions for production and quality problems, involving the relevant disciplines within engineering and operations.

• You are the first point of contact for customers, account managers, and production organizations regarding technical issues.

• You handle complaints, change requests, and projects aimed at product improvement, cost reduction, and production continuity.

• You monitor the progress of actions and projects and proactively communicate this to all involved stakeholders.

• You identify component obsolescence and availability risks via BOM scrubs and PCNs and advise on possible solutions, such as alternative components, qualification tests, or redesigns.

• You translate technical issues and customer requirements into concrete quotes for additional work.

• You use JIRA dashboards to monitor progress, action items, and KPIs.

• You report periodically to customers and production organizations regarding ongoing activities and risks.

Important requirement

At Benchmark, you work on products that matter. From medical devices and industrial systems to innovative high-tech solutions deployed worldwide.

About Benchmark

Interested?

We are looking for colleagues who, together with us, shape the future, embrace challenges, and devise smart solutions for complex issues.

Does this appeal to you? Then we look forward to your application.