Front Office Internship (minimum 520 hours)

Are you hospitable, enthusiastic, and do you get energy from contact with people? Then an internship at our Front Office is truly for you!

As a Front Office Intern, you and your colleagues are the visiting card of our hotel. You are often the first and last point of contact for our guests. With your smile, enthusiasm, and service, you ensure that every guest feels welcome and departs with a good feeling.

An internship full of variety

No day at the Front Office is the same. You receive guests, answer questions, think along with our guests, and ensure that everything behind the scenes is well organized.

During your internship, you will get the chance to develop yourself in the areas of hospitality, communication, administration, and hotel service. Of course, you won't do this alone: you will work together with experienced colleagues who are happy to guide you and teach you everything about the profession.

As a Front Office Intern, you will be involved in, among other things:

• Cordially receiving and welcoming guests

• Checking in and out national and international guests

• Answering questions at the reception, by telephone, and via email

• Accepting and processing room and restaurant reservations

• Informing guests about the hotel, our facilities, and the surroundings

• Thinking along about the wishes and needs of our guests

• Dealing with complaints in a professional and positive manner

• Working with different languages and cultures

• Collaborating with colleagues from, among others, Housekeeping & F&B

Who are you?
We are primarily looking for someone who is eager to learn and enjoys contact with people.

You are:

• Hospitable and service-oriented

• Enthusiastic and positive

• Eager to learn and curious

• Strong communicator

• Not afraid to take initiative

• Good at switching tasks and multitasking

• Solution-oriented when a guest has a question or problem

• Willing to work on weekends and public holidays

• You speak and write good Dutch and English; extra languages are a plus

  Experience is not required. We find it especially important that you are motivated and eager to learn.

• A varied and educational internship

• Good guidance from experienced colleagues

• A friendly and professional team

• Flexible schedules where possible

• An internship allowance depending on your age, education, and experience.

• A delicious meal from the menu during your workday

• Work clothing

• Discount on overnight stays within Van der Valk, for a person aged 18 or older

• Space to develop yourself and carry out your school assignments

Ready to start your hospitality adventure? Then we would love to meet you!

Apply today and who knows, we will welcome you soon as our new Front Office Intern.

See you soon at the Front Office!