Reservation Clerk Tropical Travel

At our affiliated company Tropical Travel, located on the grounds of Van der Valk Plaza Resort Bonaire, we offer you the chance to apply your customer focus and commercial talent in a unique, tropical, and international environment. Van der Valk Plaza Resort Bonaire and Tropical Travel stand for quality, hospitality, and professionalism. In addition to our tours, transfers, and excursions, we rent out cars and scooters to guests who want to discover the island themselves. For that rental desk, we are looking for an independent Rental & Reservations Clerk who manages the issuance, return, and reservations effectively every morning and sends guests on their way well-prepared.

As a Rental & Reservations Clerk, you are the first point of contact every morning from 8:00 AM to 12:00 PM for guests renting a car or scooter. You ensure that the issuance and return of vehicles proceed smoothly and carefully, that reservations are correctly entered into the system, and that guests head out on the road with a good feeling. You see opportunities to advise guests on the offerings that suit their stay and you maintain an overview of the available vehicles. You work closely with colleagues from Tropical Travel and the resort and form an important link in a smooth and welcoming experience for our guests.

You are responsible for, among other things:

• Issuing and receiving rental cars and scooters, including checking the vehicle and the rental agreement;

• Accepting, processing, and confirming reservations at the desk, by telephone, and by email;

• Informing and advising guests about vehicles, rates, conditions, and the traffic rules on Bonaire;

• Actively bringing our rental options and additional services to their attention;

• Maintaining the schedule and availability of the vehicles;

• Processing payments and the associated administration;

• Identifying and reporting damage, maintenance, and specifics to the responsible colleague;

• Keeping the desk and the issuance location representative.

Functie-eisen

You enjoy being at the desk, where guest contact is direct and personal. In a few minutes, you give guests the confidence that they are heading out onto the island with the right vehicle, you advise honestly about what suits their stay, and you see the commercial opportunity in that. Thoroughness is a matter of course: a good check during issuance and return prevents discussion afterwards and keeps our vehicles in top condition.

In the morning, you are the face of the rental service. You open the desk, process the reservations for that day, and handle the morning peak independently; the colleagues from Tropical Travel and the resort are nearby if you need them. While colleagues plan the tours and transfers, you run the rental. A defined role with own responsibility, in which your work is directly visible in the experience of our guests.

Additionally, it is important that you:

• Are customer-oriented and give guests a warm welcome;

• Are strong communicators, both verbally and in writing;

• Are commercial and see opportunities to advise guests well;

• Work in an organized manner and maintain an overview, even when it is busy;

• Have a sense of responsibility and handle vehicles, money, and data carefully;

• Work independently and dare to take decisions;

Working at Tropical Travel means working in an inspiring, tropical environment where no two days are the same. The combination of variety, dynamism, and contact with people from all over the world ensures a versatile and energetic work environment.

Within our team, collaboration, development, and job satisfaction are central. We believe it is important that everyone feels welcome and valued and is given the space to further develop talents and gain new experiences.

Additionally, you can at least count on:

• A challenging position within an entrepreneurial organization on a tropical island;

• A part-time employment of 20 hours per week, with fixed working hours from 8:00 AM to 12:00 PM;

• Collaboration within a professional and close-knit team where respect and quality are central;

• Market-conform salary and appropriate employment conditions;

• Support in arranging housing on Bonaire;

• Possibility of contract extension or a longer stay upon good performance;

• A role in which your commitment directly contributes to a safe and welcoming experience for our guests.

At Tropical Travel, you work on Bonaire, part of the Caribbean Netherlands. Dutch territory, with its own rules. We find it important that you know exactly what you are getting into beforehand. This way, you can start your new chapter here with peace of mind.

• Your salary is in US dollars (USD). This is the official currency of the Caribbean Netherlands.

• Own tax system. The first USD 21,956 you earn is tax-free. Above that, you pay 29.4%, and from approximately USD 75,000, 38.4% applies.

• No health insurance premium, no deductible. As soon as you are registered, you are insured via Zorg en Jeugd Caribisch Nederland. Do arrange bridging insurance until that registration is complete.

• You are or will become a resident of the Caribbean Netherlands. This is also important for tax purposes, because only domestic taxpayers are entitled to the tax-free sum.

• We arrange your admission. As a High Trust Partner of the Rijksdienst Caribisch Nederland, we handle the paperwork. You only provide your documents. Our extra service for a warm welcome.

• You are stepping into a new life, not just a new job. Housing, transport, groceries: things are different here than in the European Netherlands. Our HR team thinks along with you, even well after your first working day.

The mentioned amounts apply to the 2026 tax year.

I am Sanne, recruiter at Plaza Resort Bonaire. We are a family business, so I don't just look at whether you fit the position. I also look at whether this island and this team fit you. I am happy to think along with you, so that you make a choice that you fully stand behind.

Our mission is about a unique experience for our guests and for our people. That begins here, even before you pack your suitcase. Moving to Bonaire is a big step. So, I take my time to tell you how things really work here, so that you know exactly what you are saying yes to.

We discuss all your questions about moving, living, or taxes extensively during the interview. Still in doubt? Feel free to email me, then we will get in touch and I will think along with you without obligation. Do you see yourself working as a Rental & Reservations Clerk at Tropical Travel? Apply via the application button or via WhatsApp, or send an email. Bon bini na Tropical Travel!

Sanne | Recruiter Plaza Resort Bonaire

jobs@bonaire.valk.com