Service & Events Supervisor (32-38 hours)

We are looking for an enthusiastic Service & Events Supervisor (32-38 hours i.o.)

TheaterHotel De Oranjerie is the cultural and culinary meeting place of Roermond. Located in the heart of the historic center, you will find our impressive four-star hotel with 146 luxury hotel rooms, 12 multifunctional meeting and conference rooms, an atmospheric Grand Café, a stylish à-la-carte restaurant, and a beautiful theater.

As Service & Events Supervisor, you are the driving force on the work floor. Under the guidance of the F&B and Event Manager, you are responsible for the daily management of our hospitality outlets. You are visibly present on the work floor, distribute tasks, monitor the daily schedule, and ensure that colleagues know what is expected of them.

You actively participate in the operations yourself and can be found interchangeably in our restaurants, the theater, and during meetings, congresses, and events. You maintain a continuous overview, adjust where necessary, and monitor the quality of our service and hospitality.

Your responsibilities include

• You provide daily operational leadership to the hospitality team, distribute tasks, and monitor staffing levels;

• You stimulate a motivating and positive working atmosphere in which hospitality, involvement, and teamwork are central;

• You are the first point of contact for employees and guests and switch smoothly between the different departments;

• You identify bottlenecks during the shift and adjust immediately where necessary;

• You guide, coach, and motivate colleagues on the work floor and contribute to their development;

• You actively participate in service (restaurants, theater, and events), welcome guests, take orders, and provide appropriate advice;

• You assist in the setup, arrangement, and breakdown of meeting rooms and events;

• You report irregularities and points for improvement to the F&B and Event Manager and actively think along about optimizing our service.

• You are representative, hospitable, enthusiastic, and service-oriented;

• You are a true leader: you radiate confidence, dare to make decisions, and work in a solution-oriented manner;

• You have experience as a supervisor in hospitality, or you are an experienced employee who is ready for the next step as a supervisor;

• You love a fast pace and feel at home in a dynamic environment;

• You maintain overview, calm, and structure even during busy moments;

• You possess a hands-on mentality and strong communication skills;

• You are flexibly deployable and do not find working evenings, weekends, and on public holidays a problem.

Do you recognize yourself in this profile and can you see yourself working here? Let us hear from you! Send your CV and motivation to personeelszaken@oranjerie.valk.com.

Curious about our locations?

Check:

• www.theaterhotelroermond.nl

• www.theaterroermond.nl

• www.hetarresthuis.nl

Hopefully see you soon!