Customer Director Consulting - Public Sector, Transport & Logistics

Impact at the intersection of business and technology.

The role

At Schuberg Philis, we work differently than most IT organizations. We deliver mission-critical IT with multidisciplinary, self-managing teams that carry full Plan-Build-Run responsibility. No handover moments, no standard blueprints, but experts who together take end-to-end responsibility for continuity, security, and real business value.

The Customer Director Consultancy is the strategic connector who translates complex business issues into mission‑critical solutions that deliver real value. By conducting in-depth research into what lies behind our customers' business-critical challenges and building smart, sustainable solutions for them together with our subject matter experts. You see your advice come to life in mission‑critical solutions that keep our customers running 24/7.

For many Senior Managers, Directors, and experienced Technology Consultants, this is the perfect combination: substantive depth, strategic business issues, technology-driven change, and real impact at C‑level without having to become a full-time commercial or people manager.

Here, it is all about craftsmanship, ownership, and building solutions that truly matter, for customers and for the Netherlands. You work in self-steering teams and have the autonomy within them to realize impact: direct customer relationships, short lines, few internal layers, and the freedom to determine your own agenda and approach.

You are involved in various stages, from pre-sales through to implementation. In these phases, you work closely with Customer Directors (Sales & Delivery), Tech Leads, and mission-critical engineers as a full member of a team that runs on ownership, craftsmanship, and trust. You are the catalyst for innovation, continuously stimulate development, and contribute to the improvement of our data‑driven, cloud, software, and security solutions. You inspire with new insights, ask the right questions, and continually surprise customers with solutions that go beyond expectations.

Your domain focus

The Greater Customer Team Rotterdam focuses on strengthening mission-critical IT environments within the Public Sector, Transport & Logistics, and other vital domains, with a focus on the Rotterdam-The Hague region. We work for organizations in and around the Port of Rotterdam, for ministries and executive agencies, and for internationally operating logistics players. In all these sectors, it is about 100% reliability, digital sovereignty, and security. We help our customers realize these core values by making their most business-critical processes more stable, secure, and agile.

What you are going to do

• You analyze and conduct thorough research into the (technical) context of the market and situation;
• You create insights into the most important needs of our customers;
• You fathom the most important business issues of clients and make the translation to (innovative) technical solutions;
• You make the translation from business issues to (innovative) technical solutions;
• You convince customers of the real business value that our services deliver.

• You have relevant experience within (IT) Consultancy (>7 years) and demonstrable affinity with cloud technology, software development, security services, and data/AI propositions;
• You have in-depth knowledge of our customer areas, their business models, their processes, distribution, and customer needs. Through your work in various customer assignments, you have a (broad) network in the industries where we are active;
• You are substantively and analytically strong (quantitative and qualitative) and multidisciplinary in thinking and doing;
• You have relevant experience with data-driven, software, cloud, and security issues and the implementation of technologies for the improvement of processes;
• You have experience with stakeholder management at CxO and Senior management level;
• Although Schuberg Philis is strongly focused on collaboration, you are self-starting and enthusiastic with your drive. Additionally, you are results-driven, with quality being your highest priority. This enables you to create support among both clients and engineers;
• You master both the Dutch and English languages at a high level.

If you get energy from advising at the C-level, accelerating innovation, and making an impact in an environment where reliability is crucial, then we would love to meet you!

Everyone we work with and consider working with has a right to equal treatment. The hiring and appraisal process at Schuberg Philis is designed to be thorough and equitable, implementing fair payment, benefits, and opportunities across all demographics.

It is our desire to be a company that brings together multiple nationalities, cultures, religions, genders, abilities, and talents within and across our teams. We welcome colleagues from diverse backgrounds to join Schuberg Philis and actively support diversity and inclusion in the tech industry.