Medical Assistant | Outpatient Clinic Assistant Plastic Surgery and Orthopedics

As a medical assistant | outpatient clinic assistant at the Plastic Surgery and Orthopedics outpatient clinic of Radboudumc, you will be part of multidisciplinary teams and assist practitioners during consultations where person-centered care is the starting point. You will work for the various pillars, which means you will work in different locations, including the outpatient clinic and the outpatient OR. You have a dynamic role with a variety of tasks in the field of patient care. You will also perform administrative tasks with the aim of contributing to treatment and/or research. As a colleague, you play an important role in providing person-centered care and distinctive quality; in other words, as a medical assistant | outpatient clinic assistant, you can make the difference!

• Assisting the physician during consultations, including assisting with medical-technical procedures on the patient, such as wound care, removing sutures, and preparing injections.
• Performing venepunctures.
• Coordinating consultations, receiving, guiding, and informing patients regarding treatment and the administrative processing of data.
• Assisting in the Outpatient OR during minor surgical procedures under local anesthesia.
• Answering medical (digital) questions from patients, so that the patient reaches the right healthcare provider with the right care request at the right time.
• Substantive preparation of consultations.
• Contributing to the development and implementation of standard procedures and hospital-wide improvement projects.
• Guiding and coaching new employees and interns in the department.

Curious about what it is like to work as a medical assistant in an academic hospital?
Come to Radboudumc on November 19, 2026 , take a look at various outpatient clinics, and get to know the versatility of the profession. Discover where your talents and possibilities lie! Register and more information.

As a medical assistant for Plastic Surgery and Orthopedics, you are appointed within the center for Trauma, Reconstruction, and Movement. Together with several other outpatient clinics, the Plastic Surgery and Orthopedics outpatient clinic is located at outpatient square C0.

Plastic surgery is the medical specialty concerned with the restoration of form and function of a body part. This involves the correction of congenital or acquired abnormalities, disfigurements, or defects. We treat various conditions, especially for hand surgery, transgender care, congenital abnormalities, and reconstructions after an accident or malignant condition. Together with a small team of colleagues, you will be a medical assistant as part of a multidisciplinary team of plastic surgeons, physician assistants, nurse practitioners, and administrative staff with whom you will work closely. It is a dynamic role with diverse tasks in the field of patient care and administration. Your contribution as a medical assistant is crucial for providing person-centered care and maintaining high quality.

As a medical assistant, you are the center of the care logistics process, supporting the patient and healthcare provider where necessary. In addition to regular consultations, there are specialist consultations where your involvement is required.

Orthopedics is a surgical specialty that treats disorders of the musculoskeletal system. We do this with or without surgery. The Orthopedics specialty is subdivided into: treatment of sarcomas, hip arthroplasty and young adults with a hip deformity, knee and knee revision surgery, pediatric orthopedics, traumatology, and spinal surgery.

The Orthopedics department is a department with core tasks of patient care, education/training, and research. We work closely with orthopedic surgeons, physician assistants, nurse practitioners, and PAs. Our department consists of different workplaces: Staff and secretariat, OR, nursing ward, and outpatient clinic. The Orthopedics outpatient clinic consists of the orthopedic outpatient clinic and the pediatric orthopedics outpatient clinic.

Additionally, the Plastic Surgery outpatient clinic, together with the Orthopedics outpatient clinic, is primarily responsible for the reception of victims (who require medical care within 6 hours) during ZIROP (hospital disaster response). The ability to act ad-hoc in stressful situations is therefore important.

Our new colleague recognizes themselves in the following profile:

• A completed MBO education as a Medical Assistant (unfortunately, we have no BBL position available);
• Available for at least 24 hours; preferably Monday and/or Tuesday, Wednesday, and Friday;
• Affinity with surgical departments;
• Preferably work experience in the surgical field;
• Experienced and skilled in the telephone and digital answering of medical-substantive questions;
• Communicatively skilled in contact with patients, family, and colleagues;
• Able to function well both independently and in a team;
• Service-oriented, professional, customer-friendly, and empathetic;
• Flexible in switching between different workplaces, activities, and workdays;
• Stress-resistant and able to set priorities in a dynamic environment;
• A positive and proactive attitude and thinking in possibilities;
• Able to reflect on own performance and behavior.

You are a positive medical assistant who is creative in solving bottlenecks in daily activities. Based on acquired knowledge and insights, you apply the correct prioritization regarding your tasks. Within the team, we share a collective responsibility for all work processes. You move effortlessly between the different workplaces and the diversity of tasks. In a hectic and dynamic environment, you know how to hold your own excellently, you set priorities, you think in possibilities, and you maintain an overview while doing so.

You actively seek collaboration. Giving and receiving feedback on work, attitude, and behavior is a matter of course for you. You also enjoy attending training courses and participating in working groups.

• The first interviews will take place on the morning of November 30. The second interviews/shadowing day will likely be on December 7, 2026. It would be helpful if you could take this into account.
• A Certificate of Conduct (VOG) is required for this position.

We are recruiting for this vacancy ourselves. We do not appreciate acquisition; however, sharing within your network is welcome.