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Secretarial Patient Care Assistant FLEX | Reproductive Medicine

On-site in Nijmegen·Part-time·Added 3 days ago (last checked 11 Nov)

Radboudumc

77 open roles

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Our summary

Salary: €2,744 - €3,636 a month
Work mode: On-site, Nijmegen
Contract: Part-time
Languages: Dutch

Skills

Triage

Nice to have

Epic

This job advert was originally written in Dutch.

The role

For a temporary assignment within Radboudumc, we are looking for a proactive and professional Secretarial Assistant. In this role, you will support the Reproductive Medicine department. You will ensure that daily processes run smoothly, colleagues are relieved of tasks, and information remains well-organized. You will work together with colleagues from the department and contribute to a well-organized working environment.

What you'll do

Point of contact and service provision for patients, doctors, nurses, and all other disciplines.
Answering telephones and handling mail.
Triage of referrals based on a decision tree
Making (complex) appointments for patients in EPIC, both by telephone and in person.
Processing in-basket, task lists, patient correspondence, and more in EPIC.
Requesting patient data.
Scanning and uploading patient information into EPIC.
Handling emails in various mailboxes.
Maintaining knowledge and skills in the field of EPIC (EHR) and other applicable digital developments.
Participating in working groups and process improvement

How you'll work

Period: immediately for 1 year
Working days: 3 days per week
Working hours: 7:45 AM to 4:15 PM

What you bring

You are available immediately for one year
You have completed education and/or relevant work experience in the field of secretarial or administrative support.
Strong communication and organizational skills
Eye for detail and a structured way of working
Flexibility and the ability to learn quickly
Representativeness and customer orientation
Proficiency with digital systems (including Office applications); experience with EPIC is a plus

Good to know

For this assignment, you will be employed by the FLEX agency, part of Radboudumc. You will typically receive a zero-hours contract from us. You are entitled to a compensation allowance of 12% to settle the right to holidays, public holidays, and leave days. These allowances are in addition to your gross hourly wage and are paid to you monthly.
A Certificate of Conduct (VOG) is required for this position.

About Radboudumc

Industry: Healthcare

In their own words

About the company & team

You will be working at the Reproductive Medicine outpatient clinic, an academic department with approximately 20 employees, including 3 other secretaries. Reproductive Medicine is part of the Abdominal and Pelvic Center. The team consists of secretaries, medical assistants, and nurses, and you will work closely with colleagues from the IVF lab, gynecologists, and fertility doctors. At the beginning and end of the day, there is a joint briefing to distribute tasks, coordinate with one another, and evaluate the day. This helps in the continuous improvement and optimization of care for our patients.

What characterizes the team is enthusiasm for the profession and dedication to helping and guiding patients with a desire for children as well as possible. As a medical assistant, you provide person-centered care and have a dynamic role with a variety of tasks in the areas of patient care, administration, quality, and safety.

You feel at home in a temporary assignment where you can switch gears quickly and learn the ropes smoothly. You work accurately, communicate clearly, and maintain an overview in a dynamic environment. Thanks to your service-oriented attitude, colleagues know they can rely on you.

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