Senior Account Manager Intermediary - Nijmegen/Arnhem

Do you want to make a difference and build sustainable relationships? Do you work with passion for the intermediary, are you entrepreneurial, and do you have a can-do mentality? Then we are looking for you.

Rabo Intermediary is a driven, energetic department with the ambition to be the go-to partner for the intermediary. We perform our work with the intermediary with passion, being proactive and result- and solution-oriented. In 2024, a new course was set in which the independent financial advisor has received a much more prominent place within Rabobank. Based on feedback and various conversations with intermediaries, the organization has been adjusted. Both processes and policies have been improved, and employees have been much more empowered.

Thanks to 14 regional desks, each with a complete expert team (from underwriters to IKV specialists and account managers), Rabo Intermediary is ready for the independent financial advisor. The Rabo Intermediary management team (MT Rabo Intermediary) provides central management.

Senior Account Manager Intermediary - Nijmegen/Arnhem

As Senior Account Manager Intermediary, you know the secrets of future-oriented relationship management. You see opportunities in the mortgage market, connect intermediaries to Rabobank, and turn data, research, and market knowledge into concrete actions. In this way, you help partners grow and strengthen Rabobank's position in the intermediary channel.

Your seniority is reflected in three things:

• National commercial impact
  You take the lead in commercial projects with national coverage and ensure implementation, safeguarding, and sustainable results.
• Knowledge sharing and team development
  You bring colleagues along in developments, actively share knowledge, and help the team grow commercially and professionally.
• Strategic ownership
  You are an example within account management and connect professional behavior, strategic relationship management, and coaching.

In this way, you expand relationships into strategic partnerships and ensure that commercial initiatives contribute structurally to growth, collaboration, and value for the intermediary.

This senior role falls within Rabo Intermediary. You work on your own portfolio as well as on national themes that go beyond your own clients. You report to the Commercial Director Intermediary and contribute to the commercial strategy.

• Strategic partnerships with key intermediaries have been deepened, causing the preference for Rabobank to grow
• Market developments, data, and signals from intermediaries have been translated into visible commercial opportunities and improvements
• National commercial projects deliver demonstrable impact within account management and the collaboration with the intermediary

• 36 hours per week
• Approximately 25% of your time you work on national commercial growth programs, propositions, and improvement initiatives
• Portfolio of approximately 100 intermediaries
• 9.5 million customers worldwide
• The intermediary market serves approximately 70% of the Dutch mortgage market and Rabobank works with approximately 2,600 affiliated intermediaries

• Maintaining and expanding sustainable partnerships with intermediaries, in which you connect their ambitions to the knowledge, propositions, and direction of Rabobank;
• Preparing and conducting data-driven conversations with intermediaries about market insights, research, and commercial development;
• Initiating, guiding, and sharing knowledge regarding national themes, so that account management works in a recognizable, professional, and future-oriented manner.

We believe in the power of difference. It is precisely by combining the differences of people that we become an even better bank. We are therefore curious about what you will add to our Rabo Intermediary team. The 21 colleagues in account management build strong collaboration with intermediaries and sustainable value for customers. Collaboration is our way of working here; as one entrepreneurial team within Rabobank.

Rabo Intermediary works with passion on recognizable, reliable, and future-oriented collaboration with partners. In this role, you bring colleagues, management, and stakeholders together around commercial opportunities, market developments, and improvements in the chain.

• HBO (Higher Professional Education) level of working and thinking;
• In-depth knowledge of the intermediary mortgage channel, the mortgage market, and distribution cooperation;
• Experience with strategic relationship management, account planning, and sustainable partnerships;
• Strong analytical ability and affinity with data-driven working;
• Interest in economics, technology, digitalization, AI, and changing customer needs;
• Experience with project and change management within commercial projects with national coverage;
• The ability to build and effectively use a strong internal and external network;
• Persuasive communication at a tactical and strategic level;
• A team-oriented attitude with which you share knowledge, connect colleagues, and help others grow.

You can respond to the vacancy Senior Accountmanager Intermediair at Rabobank until November 8th.

• For substantive questions about this position: Marilieke Elings/ Willem Oudijk, Commercial Director Intermediary via Marilieke.elings@rabobank.nl/ Willem.oudijk@rabobank.nl.
• Questions about working at Rabobank and the procedure? Lisa Mulders, Recruiter via lisa.mulders@rabobank.nl.
• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule the interviews.
• Answers to frequently asked questions can be found here.
• Assessments may be part of the application procedure.
• A reliability screening is part of the procedure.
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