Policy Processing Clerk Industry Support

Policy Processing Clerk Industry Support

Who will you help as a Policy Processing Clerk Multi Industry Support and what difference will you make for underwriters and business clients?

As a Policy Processing Clerk Multi Industry Support at Rabobank, you are part of the Policy Processing Support team and are responsible for complete and up-to-date policy administration. You process administrative changes, issue policies, and perform checks. This allows underwriters to focus on their commercial activities. You work at least 32 hours per week and are in the office in Eindhoven at least once every two weeks.

• You process changes, issue policies, and carry out reminder processes and administrative checks.
• You work closely with underwriters and support the Multi division.
• You contribute to reliable policy administration and the further development of a growing department.

How do you help as a Policy Processing Clerk Industry Support?

• You process administrative changes carefully and ensure that important documents are archived correctly. This keeps the policy administration complete and up-to-date.
• You issue policies, perform checks, and monitor reminder processes within the insurance administration.
• You coordinate activities with underwriters and support them, so they can focus on their commercial responsibilities.
• You handle non-standard requests and initiate actions within the insurance chain where necessary.
• You work together with colleagues and underwriters on improvements in service delivery and on the further development of the department.

• Business insurance: you have knowledge of business insurance products and use that knowledge when processing and checking policy data. We preferably seek this knowledge in liability, legal aid, cyber, and transport goods.
• Policy administration: you have experience with administrative workflows and ensure complete, correct, and up-to-date administration.
• Wft Damage Business: you possess this diploma and apply your knowledge within the agency business.
• Digital administration systems: you have experience with digital systems for recording and processing insurance data, such as CCS or ANVA.
• Chain knowledge: preferably, you understand how the insurance chain is organized and can initiate and monitor necessary actions.

We believe in the power of differences. It is precisely by combining the differences of people that we become an even better bank. We are curious about what you will add to our Policy Processing Support team.

You work together with nine direct colleagues. With your arrival, the team will consist of ten employees. The department is fully in development and growing. You work closely with underwriters from Multi on daily service delivery and on improvements within the agency business. Change is part of this working environment: you will be given the space to think along and help shape the department further.

You work at least 32 hours per week. You are in the office in Eindhoven at least once every two weeks. It is possible that the desired office frequency may change in the future.

For us, your development and that of society go hand in hand. That is why we want to invest in you and work together on a better world. We summarize that in one sentence: at Rabobank, you work on yourself and the world around you at the same time.

At Rabobank, we work on a culture in which everyone feels welcome. We value our differences and use them to work together better and make better decisions. By being open to different perspectives, we create an environment in which colleagues feel heard.

• You have a completed MBO level 4 education or a completed HBO education.
• You possess Wft Damage Business. When you start working with the disability product, Wft Income is also required.
• You have several years of experience with administrative tasks and insurance-related workflows.
• You have knowledge of business insurance products, preferably in liability, legal aid, cyber, and transport goods.
• You have demonstrable experience with digital administration systems.
• You can handle change well and enjoy working within a growing and dynamic department.

• You have experience with CCS or ANVA.
• You have in-depth knowledge of the insurance chain and understand the role you fulfill within it.
• You can initiate and follow up on actions within the chain and, where necessary, coordinate with the colleagues involved.
• You enjoy thinking along about improvements in service delivery and the further development of the department.

Applications are accepted until November 10, 2026.

• Contact Dirk Oerlemans-Willems, Team Manager Policy Processing Delegation and Brokerage, via Dirk.Oerlemans@rabobank.nl for questions about the substance of the role.
• Contact Lianne Vaessen, Recruiter, via Lianne.Vaessen@rabobank.nl for questions about working at Rabobank and the application procedure.
• Interviews will take place via video call.
• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule the interview.
• A reliability assessment is part of the procedure.
• An assessment may be part of the application procedure.
• You can find answers to frequently asked questions at rabobank.jobs/nl/veelgestelde-vragen.
• We respect your privacy. More information can be found at rabobank.com/privacy/downloads.

You support underwriters by keeping the policy administration careful and up-to-date. In doing so, you contribute to professional service delivery to business clients within the agency business.

You process changes, issue policies, perform checks and reminder processes, and handle non-standard requests. You coordinate your activities with underwriters and other colleagues.

You use your knowledge of business insurance, policy administration, and the insurance chain. In doing so, you work with digital administration systems, the main system being CCS, to correctly process data and monitor actions.

Yes. You are in the office in Eindhoven at least once every two weeks. The desired office frequency may change over time.

You work in the Policy Processing Support team with nine direct colleagues. Additionally, you work closely with underwriters within various insurance branches.