Commercial Insurance Support A Construction & Real Estate Sector South-West Region

Gross monthly salary € 3,005 to € 4,291 (scale 06).

• Thirteenth month's salary and 8% holiday allowance

• 10% Employee Benefit Budget

• EUR 1,400 development budget per year

• Hybrid working: balance between home and office work (possible for most roles)

• A pension, for which you can set the maximum amount of your personal contribution

View all our benefits.

Commercial Insurance Support Construction & Real Estate | Business insurance | South-West Region

Commercial Insurance Support A Construction & Real Estate Sector South-West Region

Who will you help as a Commercial Insurance Support and what difference will you make for customers within the Construction & Real Estate sector?

As a Commercial Insurance Support at Rabobank, you help insurance advisors to serve customers within the Construction & Real Estate sector carefully and well. You answer customer questions, conclude agreements, process changes, request quotes, and support the insuring of business risks. In this way, you help customers cover risks that they cannot or do not want to bear themselves.

You work 28 - 32 hours per week. Once a month, there is a joint team day at an office in the region.

• You support multiple insurance advisors in managing their insurance portfolio.
• You work with, among others, Siebel, Microsoft Teams, Genesys Cloud and the Support app.
• You help customers with questions, quotes, changes, claims and insurance advice.

• You answer customer questions about business insurance and help customers further with clear and appropriate information, service, mediation and/or advice.
• You conclude agreements, process changes, request quotes and negotiate these where necessary for the insuring of business risks. In doing so, you also prepare renewals.
• You support insurance advisors in managing and expanding their insurance portfolio, by preparing customer and management meetings, acquisition appointments and customer visits.
• You investigate customer questions and complex claims and coordinate where necessary with colleagues, insurance advisors and other departments within

Rabobank.

• Together with other commercial supporters, you manage the joint workload and make agreements about the distribution and prioritization of activities, whereby you keep an eye on efficient collaboration and optimal service to the customer.

You usually start your workday in Siebel. There, you review and prioritize the outstanding activities. Subsequently, you call customers, request quotes, process changes, or investigate a claim question. In doing so, you take urgent tasks and agreed deadlines into account.

We believe in the power of differences. It is precisely by combining the differences of people that we become an even better bank. We are curious about what you will add to our Insurance team, Construction & Real Estate sector South-West.

You work in a team of 17 colleagues: 10 insurance advisors, 6 commercial supporters and a manager. Together, you serve insurance customers in the Construction & Real Estate sector in the South-West region. This region roughly runs from Leiden Haaglanden to West-Brabant and Zeeland.

You work closely with insurance advisors and other commercial supporters. Additionally, you seek collaboration with colleagues who serve the same customer, for example from financing, private banking and the retail domain. In this way, you help the team form a complete customer view and pass on relevant signals.

For us, your development and that of society go hand in hand. That is why we want to invest in you and work together on a better world. We summarize that in one sentence: at Rabobank, you work on yourself and the world around you at the same time.

At Rabobank, we work on a culture in which everyone feels welcome. We value our differences and use them to work together better and make better decisions. By being open to different perspectives, we create an environment in which colleagues feel heard.

You help customers in the South-West Netherlands region. By providing practical and substantive support to insurance advisors, you contribute to appropriate solutions for risks that customers cannot or do not want to bear themselves.

You start in Siebel and prioritize the outstanding activities. After that, you answer customer questions, process changes, conclude agreements, request quotes or investigate a claim question. You support the insurance advisor in managing and expanding their portfolio.

You use knowledge of business insurance, customer service and file management. You work with, among others, Siebel, Microsoft Teams, Genesys Cloud and the support app.

Yes. In consultation, you work together with your assigned advisors and/or the other commercial supporters at an office of your choice in the region. Once a month, there is a joint team day.

You work together with insurance advisors and commercial supporters from the Construction & Real Estate sector team. You also coordinate with colleagues from other parts of Rabobank who serve the same customer.

Response period can be confirmed later.

• For substantive questions, please contact Sharon Jaspers, Manager

Insurance via Sharon.Jaspers@rabobank.nl

• For questions about the procedure, please contact the recruiter Fija

Kraaij via Fija.Kraaij@rabobank.nl

• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule the interview.
• A reliability assessment is part of the procedure.
• You can find answers to frequently asked questions here:

https://rabobank.jobs/nl/veelgestelde-vragen/.

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https://www.rabobank.com/privacy/downloads.