Jobs in the Netherlands, in English.

Receptionist

On-site in Apeldoorn·Full-time·Added yesterday (last checked 13 Nov)

Our summary

Work mode
On-site, Apeldoorn
Contract
Full-time
Languages
Dutch
Experience
2+ years

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  •         MBO work and thinking level 3.
  •         Good communication and administrative skills.
  •         A customer-oriented, accurate, and collegial working attitude.

Nice to have

  •         Preferably two to three years of relevant work experience.
  •         Experience with reception work, hospitality, and the insurance world.

Pay & benefits

What you'll get

Good salary
We offer you an attractive salary, depending on your experience and the number of hours you wish to work. 

Holiday allowance and days off
In addition, you will receive an 8% holiday allowance and 24 vacation days per year with full-time employment. You are also off on May 5th.

Travel allowance
You will receive a travel allowance of €0.25 per kilometer, starting from 10 kilometers one way (maximum 40 km).

Great extra employment conditions
Such as discounts on maintenance and extra benefits when buying and private leasing a car. Additionally, you benefit from, among other things, a discount on your fitness subscription, participation in the Bicycle Plan or Lease a Bike, and collective health insurance.

A nice, renovated workplace
You will work in a beautiful renovated reception and a modern office, with colleagues who help each other and ensure a pleasant atmosphere.

Space to develop yourself
Via the Pon Academy and our internal company trainers, you will develop your brand and professional knowledge as well as your personal skills.

A warm welcome 
Your first weeks are dedicated to a pleasant onboarding: you will follow training, learn everything about Pouw and Emil Frey Schadeservice, and get to know your new colleagues.

The role

Are you someone who loves helping customers, switches gears easily, and ensures everything is well-organized? As a Damage Receptionist at Pouw Schade in Apeldoorn, you are the first point of contact for our customers. You receive visitors, answer phone calls, and ensure everyone knows where they stand. Meanwhile, you also keep the administration neatly in order.

As a Damage Receptionist, you have a varied role in which customer contact and administration come together. You:

With your clear communication and personal attention, you ensure that customers feel welcome and colleagues can work together pleasantly.

You get energy from customer contact and enjoy organizing different things at the same time. You communicate easily, maintain an overview, and remain friendly when it is busy. Even when you have to deliver less good news to a customer, you know how to explain this clearly and calmly. You work accurately, are handy with computers, and pick up new systems quickly. Additionally, you are a true team player who likes to think along and help colleagues.

What you'll do

  •         Receive customers and help them further in a friendly and professional manner.
  •         Answer phone calls and coordinate with colleagues from various departments.
  •         Process administrative tasks, such as purchase vouchers and creating files.
  •         Carefully maintain customer data and appointments in our systems.
  •         Keep customers informed, even when things are not running as planned.

About Emil Frey Nederland

Industry
Automotive

In their own words

About the company & team

At Pouw Emil Frey Schadeservice Apeldoorn, you will join a close-knit team with four colleagues at the reception and thirteen employees in the workshop. We work together, help each other when it is busy, and think along about solutions.

You will work from a brand-new reception with a modern office and a beautiful workshop. The atmosphere here is cozy, down-to-earth, and accessible. We consult with each other, give each other space, and work together to ensure customers are well helped.

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