Freight Forwarder

Job Req Number: 129295
Time Type: Full Time

Move forward as Freight Forwarder at DSV in 's-Heerenberg

You book international transport, coordinate with carriers and make sure shipments reach their destination on time. Can you keep track of everything when plans change, and do you enjoy making sure every detail is right? Then this freight forwarder role at DSV could be for you.

You get it done

Keeping our customers' shipments moving smoothly and ensuring every shipment reaches the right destination on time, with the correct information and documents: you're on it.

How you do this? You check shipment details, follow customer instructions and ensure all information is accurately recorded in the system. You check the required customs documents and CMR consignment notes and book the shipment with one of our carriers. At the same time, you coordinate with colleagues in dispatch. Meanwhile, customer service asks you to provide a quote for a return shipment from abroad. For more complex queries, you can rely on the senior freight forwarder and the supervisor freight forwarding.

Together with your colleagues, you are responsible for the smooth organization of all our transport. You make sure shipments depart on time, arrive on time and are handled flawlessly from an administrative perspective. You achieve this by:

• booking and following up on international shipments across different means of transport, in line with customer agreements;
• checking and processing shipment details, customs documents and CMR consignment notes in the systems and transport portals;
• coordinating rates, collection and delivery times with carriers and keeping customers and colleagues informed of progress and any changes;
• maintaining transport overviews and reports and promptly identifying delays or missing information.

The pace is particularly fast between 11:00 and 15:30, when many transport bookings are made, and towards the end of the month. You prioritize, maintain accuracy and work closely with your colleagues to get the job done.

Your team stands out within DSV for its strong collaboration and willingness to help one another. You will join a department with 8 freight forwarders and 1 account coordinator. Even during busy periods, colleagues support each other. There is room for humor, and we organize team activities to get to know each other beyond our daily work.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

"Within the team, we support each other to fully take the pressure off our customers when it comes to transport. We do this with great attention and a healthy dose of fun," says Marijana Zec, Supervisor Transport Solutions Region East & Amsterdam.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• a secondary vocational level of working and thinking, equivalent to Dutch MBO, and knowledge of international transport, for example gained in a logistics or transport role;
• strong organisational skills: you keep track of priorities and adapt easily when plans change;
• an accurate approach and confidence using digital systems to process shipment details and agreements correctly;
• a good command of English, enabling you to communicate clearly with customers, carriers and colleagues; Dutch is welcomed but not mandatory;

It all counts for this vacancy of freight forwarder in 's-Heerenberg. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

• a salary in accordance with the DSV Contract Logistics collective labour agreement, based on your knowledge and experience;
• a 40-hour working week, with the opportunity to work from home for 20% of your working week;
• 28 days of annual leave, 8% holiday allowance and additional benefits such as the FiscFree tax-efficient benefits programme;
• a favourable pension scheme, partly non-contributory, with a 5% employee contribution;
• extensive training and career development opportunities within DSV;
• opportunities to progress to senior freight forwarder, account coordinator or a more senior role within DSV;
• a great team of colleagues to work with.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Marjolein van Dongen answers all your questions via +31 (0)6 4424 8040 or marjolein.vandongen@dsv.com.

We will only contact you via our official company email addresses (e.g., @dsv.com or @nl.dsv.com) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.