Jobs in the Netherlands, in English.

Sr. Digital Optimization Specialist

On-site in Amsterdam·Full-time·Added 8 months ago (last checked 22 Oct)

De Bijenkorf

80 open roles

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Our summary

Work mode: On-site, Amsterdam
Contract: Full-time
Languages: Dutch
Experience: 5+ years

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

· HBO/WO (Bachelor/Master) working and thinking level with specialist knowledge;

· At least 5 years of relevant experience within digital optimization, CRO, UX/CX, or e-commerce;

· Strong analytical skills and knowledge of CRO, UX, and behavioral data;

· User research (qualitative) and/or web analytics deep dives (quantitative);

· Experience with setting up business cases and executing optimization projects;

· Strong communication skills and persuasiveness;

· Experience with automation of analyses is a plus.

Pay & benefits

What you'll get

At De Bijenkorf, you will get plenty of room to apply and further develop your specialist knowledge. Based on full-time employment (40 hours), we offer:

· Salary min. € 3,943 to max. € 5,632;

· 30 vacation days;

· Personal vitality budget of up to € 500 per year;

· Travel allowance or NS Businesscard;

· Pension scheme, profit sharing, and 20% staff discount at De Bijenkorf.

You are an analytical and independent specialist with in-depth knowledge of digital optimization, customer behavior, and conversion improvement. You translate complex insights into concrete improvement initiatives and know how to create buy-in at all levels.

The role

In this role, you are both a subject matter specialist and a strategic advisor. You initiate organization-wide optimization programs, create buy-in among stakeholders, and ensure ownership of key optimization domains.

What you'll do

Your ultimate goal? A data-driven digital environment that continuously converts, increases customer satisfaction, and supports the digital growth of De Bijenkorf. Furthermore, you will:

· Develop and independently implement policies, frameworks, and procedures for UX, CX, CRO, and other optimization domains;

· Advise the board and senior management on the strategic implications of customer behavior, digital trends, and optimizations;

· Perform in-depth analyses of customer behavior, customer experience, and digital performance;

· Set up improvement programs and optimization initiatives with measurable impact on conversion rate, NPS, and average order value (AOV);

· Support the digital roadmap and coordinate the implementation of new functionalities;

· Independently execute digital optimization projects, such as A/B tests and conversion programs, in collaboration with multidisciplinary teams;

· Share knowledge and best practices organization-wide and guide colleagues in data-driven working and optimization principles.

About De Bijenkorf

Industry: Retail

In their own words

About the company & team

De Bijenkorf is THE premium department store of the Netherlands, where service, quality, and brand experience come together. Within the Digital department, you will work in a data-driven environment on the continuous optimization of the digital shopping experience. Together with teams such as Marketing, Buying, IT, CX, and Digital Optimization, you ensure that our online experience is smooth, personal, and distinctive.

Our core values are: Creative · Personal · Open · Inclusive · Sustainable.

All open roles at De Bijenkorf