Jobs in the Netherlands, in English.

Customer & Sales Support Coordinator

Hybrid in Amsterdam·Full-time·Added 3 months ago (last checked 19 Oct)

Attendi

5 open roles

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Our summary

Work mode: Hybrid, Amsterdam
Contract: Full-time
Languages: Dutch

Skills

Sales Support

Nice to have

This job advert was originally written in Dutch.

Pay & benefits

What you'll get

Salary: €2,800 - €4,000 gross per month (based on 40 hours)
Growth: €1,500 training budget per year, plus all the space to learn a lot about AI in healthcare quickly
Flexibility: hybrid working: at home, at the office in Amsterdam, or at the client's location
Gear: MacBook and company phone plus €300 home office budget
Fit & fun: ClassPass membership, team outings, lunch at the office every Thursday, and social (optional) drinks
Security: good pension scheme
Impact: working on a mission that truly matters with an ambitious and driven team

The role

Our mission
Attendi stands for giving sincere attention to others, the core of good care. Care is about building a relationship with a client. It is precisely that human contact that makes care valuable and a beautiful profession. Yet, something is increasingly getting in the way: screens. Screens and keyboards demand attention at moments when attention should be with the client.

At Attendi, we believe that artificial intelligence has the potential to bring the human touch back to care. Software that you can talk to like a colleague, invisible when it can be, helpful when it must be. With the Attendi App, caregivers report easily by simply speaking, automatically summarized into useful documentation. Every day, tens of thousands of healthcare professionals use our technology, so that more time and attention remain for clients. Every day, we build toward that mission, with a team driven by a shared social motivation, in close collaboration with the healthcare sector.

What you'll do

You are the point of contact for our (potential) customers: from the first quote to daily use. You work closely with Sales, Implementation, Product, and Development, and ensure that customers have a smooth journey from A to Z.

Specifically:

You answer customer questions regarding quotes, contracts, and the use of Attendi (via telephone and email)
You prepare quotes and contracts, send them, and follow up on them
You support Sales Managers with presentations and events
You help Implementation Consultants by arranging the technical side for customers. Think of activating Single Sign-On for the Attendi App or creating a dashboard.
You solve customer problems, together with implementation, product, and development
You monitor the sales and customer process and spot follow-up actions and commercial opportunities
You keep our CRM (HubSpot) up-to-date
You contribute ideas for scalable processes so that our customer service grows alongside our customer base

In short: you ensure everything behind the scenes is correct so that our customers are happy in front of the scenes.

Who you are

You have an MBO/HBO working and thinking level (e.g., Commercial Economics, Business Administration, or something similar)
You have 1-3 years of experience in a commercial or customer-oriented role such as sales support, customer care, or inside sales
You have an affinity with healthcare and/or tech (experience in healthcare is a plus)
You know HubSpot or similar CRM systems; experience with Exact is a bonus
You are organized, accurate, and keep a cool head when five things are happening at once
You communicate flawlessly in Dutch, both orally and in writing
You are proactive, solution-oriented, and dare to give your opinion
You are available for at least 32 hours per week

Hiring process

Online introduction with colleagues from the team
Interview at the office in Amsterdam
Offer: if it feels right for both sides, we will finalize it

Apply now or get in touch if you have questions first. We would love to hear from you!

About Attendi

In their own words

Additional information

Good care is about sincere attention to others. Yet, healthcare professionals are spending more and more time on administration, and increasingly, a screen stands between the caregiver and the client. Precisely at the moments when attention should be with the client.

At Attendi, we believe that artificial intelligence can bring the human touch back to care. With our speech-to-text solution and app, caregivers simply report by talking, as if they were telling a colleague. Our technology automatically summarizes it into useful documentation. The screen disappears and the attention returns to where it belongs: to the client.

Tens of thousands of healthcare professionals use Attendi every day, thereby reclaiming precious time for what makes care truly valuable: human contact. In a sector under pressure from aging populations and staff shortages, this is not a luxury, but an absolute necessity.

So, you won't just be working on software here. You will make a positive impact on care every single day, together with a team driven by the same social mission. And because we are growing fast, we are looking for you.

All open roles at Attendi