Maintenance Engineer

Our systems are used in more than 12,000 hospitals worldwide and process over 800 million alarms annually (more than 2 million per day). Our solutions have a positive impact on the lives of people in hospitals and healthcare institutions.

As a Maintenance Engineer, you are responsible for performing on-site maintenance and inspections according to established instruction lists. You prepare maintenance carefully and report your findings in a correct and structured manner.

On-site, you identify potential technical problems and solve them directly whenever possible. Through close cooperation with other departments, you contribute to satisfied customers and a rapid resolution of incidents.

You will join a close-knit team of approximately 11 Maintenance Engineers, spread across the Netherlands. Colleagues actively support each other: you are never alone.

Within Ascom, we view this position as a broad technical role in development, which is increasingly evolving towards a hybrid role, in which maintenance and service activities are combined.

Primary: Maintenance & technical activities

· Performing preventive and, where possible, corrective maintenance

· Performing maintenance and inspections according to established instruction lists

Future: Faults & upgrades

· Identifying technical problems on-site

· Resolving technical issues where possible

· Carrying out changes and/or updates under supervision

· Collaborating with other departments within Ascom

· Working independently within a close-knit Onsite team of approximately 22 (maintenance and Corrective) professionals

· Future participation in on-call services

· Deepening knowledge in both systems and service

· Taking responsibility for your own activities and customer installations

· Moving along with the development towards a combined maintenance and service role

Within Ascom, we view the position of Maintenance Engineer as a broad technical role with growth potential. The role is developing towards a hybrid role, in which maintenance and service activities are increasingly being combined.

This means that, in addition to preventive maintenance, you will also increasingly develop towards service activities at customer locations. You will deepen your knowledge of both systems and service processes and gradually take on more responsibility for your own activities and customer installations. Within this development, the desired progression to a Service Engineer role is also possible.

· MBO+ work and thinking level, preferably in IT, with an affinity for IT and/or electronics

· Strong communication skills and a customer-oriented attitude

· Analytical ability and an eager-to-learn attitude

· Good administrative skills and experience with written reporting

· The ability to ask the right questions and record information carefully

· Good command of the Dutch language

· Basic knowledge of the English language (for technical documentation)

· Experience with healthcare technology is a plus, not a requirement

At Ascom, you will get the space to further shape your role within a technical Healthcare team:

· A company to be proud of, with inspiring and engaged colleagues

· The opportunity to work with advanced technology within healthcare

· The possibility to grow into a Service Engineer role within Ascom

· Hybrid working: at customer locations, at home, and sometimes at the office

· Professional development via our international Learning & Development team

· Employment conditions according to the CAO Metaal & Techniek (Installatiebedrijf)

· Salary: the role starts in scale 7 of the CAO

· 25 vacation days and 13 ATV days (for full-time employment)

· Lease car (with the possibility of private use)

· Laptop, smartphone, and professional tools

This vacancy is for the Zwolle area.

Ascom is an international provider of ICT and mobile workflow solutions for healthcare and the business market. Our technology supports healthcare institutions worldwide in providing safe, efficient, and reliable care.

At Ascom, we work every day on technology that truly matters. Our solutions support healthcare professionals worldwide in providing safe and efficient care. With our headquarters in Switzerland and a presence in 18 countries, we have been supporting healthcare with our technology for more than 160 years.

Do you see yourself in a technical role that develops into a hybrid function within healthcare technology?
Jessica Reinders would be happy to receive your application. You can also contact her with questions via jessica.reinders@ascom.com.

Ascom stands for equal opportunities and an inclusive work environment. We welcome applicants from all backgrounds and believe that diversity contributes to innovation and team strength.

For recruitment agencies: at this moment, we are managing our recruitment ourselves and filling our vacancies with our own efforts. Therefore, responses or offers via email, telephone, LinkedIn, or other channels may be considered as answered.
Thank you for thinking along, but we do not need extra support at this time.