Guest Reception Volunteer Coordinator

For many patients and visitors, their introduction to ZGT begins in the central hall. A friendly greeting, helping someone on their way, or taking a moment for a question can make a big difference. As Guest Reception Volunteer Coordinator, you ensure that our volunteers contribute to that welcoming first impression every day. You work closely with receptionists, volunteer guest guides, shuttle drivers, and shuttle bus drivers at our locations in Hengelo and Almelo. Together, they ensure that patients and visitors feel welcome and can find their way. You are the central point of contact for the volunteers and ensure they can perform their work well. Your responsibilities include: coordinating the daily deployment and scheduling of volunteers, so that there is sufficient staffing; conducting interviews with new volunteers and guiding their start; supporting volunteers with daily activities and unexpected situations; chairing work meetings and recording agreements and action points; stimulating a welcoming, engaged, and professional appearance within the team. In addition to organizing the daily activities, you have an eye for the people behind the work. You know how to motivate volunteers and contribute to pleasant cooperation. In this way, you work together to ensure a reception where patients and visitors feel seen and welcome.