Jobs in the Netherlands, in English.

Front Office Intern

On-site in Gilze·Full-time·Added 28 days ago (last checked 9 Nov)

Van der Valk

440 open roles

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Our summary

Salary: €550 a month
Work mode: On-site, Gilze
Contract: Full-time
Languages: Dutch

Skills

Hospitality

This job advert was originally written in Dutch.

Pay & benefits

What you'll get

The internship allowance is €550 gross per month based on an internship of 38 hours per week.

We also offer great secondary employment benefits. For example, you can stay overnight at a discount in various Van der Valk hotels and eat and drink at a discount in the restaurant. We also offer you a free membership (from an average of 12 hours per week) to our Toucan Health Club and discounts on the facilities offered. Our employees may make use of Van der Valk Benefits; on this platform, you can save significantly thanks to great discounts on fashion, electronics, day trips, and more. Furthermore, we organize at least two super fun staff parties every year (party and activity!).

Are you ready to become the calling card of our hotel and give our guests a warm welcome? Then apply for this internship and become part of the team at Van der Valk Hotel Gilze-Tilburg!

The role

Do you want to provide our guests with an unforgettable experience and are you a true multitasker with a welcoming attitude? Then an internship at Van der Valk Hotel Gilze-Tilburg is the perfect place for you! We are looking for an enthusiastic and eager-to-learn Front Office intern to join our team.

What you'll do

As a Front Office intern, you and your colleagues are the face of our hotel. You are the first point of contact for our guests and ensure they feel welcome from the very first moment. With your smile, hospitality, and service-oriented attitude, you contribute to an unforgettable stay.

During your internship, you will learn all facets of the reception and work towards an optimal guest experience.

What will you do?

Warmly receiving and welcoming guests;
Checking in and checking out national and international guests;
Taking and processing room and restaurant reservations;
Assisting guests over the phone and answering questions;
Communicating with guests in different languages;
Drafting and answering letters and emails;
Informing guests about the hotel facilities and the surrounding area:
Handling questions and complaints in a professional and positive manner.

Your duties include, among other things

Functie-eisen

Who are you?

You are following an MBO education in the direction of hospitality;
You are hospitable and enjoy contact with guests;
You are enthusiastic, representative, and service-oriented;
You are eager to learn and want to continue developing yourself;
You enjoy working together in a team;
You have a good command of the Dutch and English languages (other languages are a plus);
You are flexible in your availability, also during evenings and weekends;

What do we offer you?

A varied and educational internship within a professional and hospitable hotel;
Good guidance from experienced colleagues;
Plenty of room to develop yourself and learn new skills;
The opportunity to gain experience with international guests and various hotel processes;
A pleasant working environment in which hospitality, teamwork, and personal development are central;