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Host / Hostess

On-site in Wassenaar·Full-time·Added 1 month ago (last checked 9 Nov)

Van der Valk

440 open roles

Our summary

Salary
€2,500 - €2,600 a month
Work mode
On-site, Wassenaar
Contract
Full-time
Languages
Dutch

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • You are available from September;

  • You have experience in a similar position within the hospitality or hotel industry;

  • Minimum MBO level 2 working and thinking level;

  • Good command of the Dutch and English languages;

  • You are available 32 to 40 hours. Additionally, being available for our guests during weekends, evenings, and holidays is no problem for you.

Pay & benefits

What you'll get

  • Depending on your experience in hospitality, you will receive a good salary, between €2,500.00 and €2,600.00 per month based on 40 hours excl. 8% holiday allowance;

  • Travel allowance of 0.25 per kilometer if you live further than 10 kilometers away (with a maximum of 20 km). If you live within a radius of 10 kilometers, you are eligible for the E-bike lease, where you only pay a 7% addition. Parking for both the car and E-bike (including charging) is free at our hotel!;

  • An extensive vitality plan with various activities, where the health of our colleagues is central;

  • 25 vacation days per year based on full-time employment to enjoy a wonderful holiday;

  • We offer delicious meals to our staff for a small fee. We find a good break very important!;

  • You may stay overnight at a large selection of Van der Valk hotels for €75.00, and you will receive a trial overnight stay at the start of your employment;

  • Additionally, enjoy a 15% staff discount in our restaurant Eiber, bar Hop, and our bakery Koekoek;

  • 10% discount for you as a Toekan member on various top-quality products from our hotels, in the Valkstore!

The role

Are you the face of our hotel and restaurant? Do you have an eye for detail, a warm welcome at your fingertips, and do you sense exactly what our guests need? Then you are the host or hostess we are looking for for our vibrant hotel and restaurant!

What challenges await you?
As a host/hostess, you are the first point of contact for our guests in both the restaurant and the hotel lobby. You ensure that everyone feels immediately at home. Whether it is a friendly welcome, a helping hand, or a pleasant chat: you know how to conjure a smile onto someone's face.

In short, you are the calling card of our hospitality!

What you'll do

  • You warmly welcome our guests at the entrance of our beautiful restaurant and guide them to a suitable table.

  • In our hotel lobby, you are also present to show guests the way and create a relaxed atmosphere.

  • You answer questions about the hotel, the restaurant, and our gastrobar with flair and enthusiasm.

  • As a welcoming all-rounder, you also process the Revinate reviews: this keeps you informed about what guests are experiencing and allows you to respond proactively.

  • You proactively approach our hotel guests by telephone to make reservations for the restaurant.

  • You are the eyes and ears in the restaurant: you signal what is happening and ensure that everything runs smoothly.

  • You help your colleagues in the restaurant where necessary; you are a true flying ace!

Functie-eisen

Do you fit our Toekan family?
We are looking for an experienced host or hostess who truly makes a difference. Someone who takes the lead in hospitality with flair and confidence and moves effortlessly between our hotel and restaurant guests. You are the type of person who gets energy from people, always goes the extra mile, and knows how to conjure a smile onto every face with your positive and representative appearance. You are stress-resistant, maintain an overview, and sense flawlessly what is needed, even when it is busy.

Furthermore, we hope you possess the following:

About Van der Valk

Industry
Hospitality

In their own words

About the company & team


Sounds good, but what do you get as part of the Toekan family?

At our family hotel, we work in an open, informal setting. Being able to switch gears quickly is in our DNA. Additionally, we believe it is important that you get the chance to develop and grow through fun training sessions and a personal performance cycle. Not entirely unimportant, you will join a fun and cozy team that enjoys fun staff outings.

Get to know our warm family!

In Wassenaar, a beautiful wooded area and within cycling distance of the center of The Hague, coming home to Van der Valk is wonderful. Both for guests and for our family. As an employee, you are 'part of the family' with us. We would love to get to know you personally, ensure that you feel at home in the team, and are there for you when you need us.

At the Toekan family, guest satisfaction and a high service level are central. We always go that extra mile to ensure our guests receive more than they expect. In our family business, we combine the best of different generations. We honor golden traditions, but innovation is also important. Our building is a beautiful sustainable hotel with 225 rooms, a restaurant, bar, fourteen meeting rooms, and a fitness room. We are completely off gas, compost food waste into biogas, and strive to become fully circular. How great is it to be able to say that you work in this beautiful sustainable hotel?

Are you completely sold and do you want to come and strengthen team Toekan? Then quickly press the application button. Do you have any questions before you apply? No problem, feel free to send a WhatsApp (06-48108865) or an email (hragent@wassenaar.valk.com) to Lisa, HR Agent.

** Acquisition in response to this advertisement is not appreciated

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