Front Office stage

Tasks and responsibilities

• Receiving, checking in and checking out guests

• Processing payments using the cash register system

• Providing service, such as managing the wake-up call service, receiving and passing on messages, etc.

• Answering and transferring calls from guests or colleagues

• Providing general information, noting and passing on messages

• Drafting, answering and sending emails

• Giving general and tourist information to guests

• Monitoring and being alert to the hotel entrances and security

• Maintaining contact with Housekeeping regarding late check-outs, day-use rooms and early arrivals

Functie-eisen

As an intern, you will be given a great deal of responsibility and freedom. You can learn an incredible amount and develop yourself here. We offer you good guidance and good learning opportunities and are happy to invest in your future. We expect from you a guest-oriented approach, initiative, flexibility, and that you are not afraid to roll up your sleeves. You will work from the location in Beveren-Waas. If desired, sleeping accommodations can be provided.