Jobs in the Netherlands, in English.

Front Office Staff Member in the Netherlands

On-site in Venlo·Full-time·Added 18 days ago (last checked 9 Nov)

Van der Valk

440 open roles

Our summary

Work mode
On-site, Venlo
Contract
Full-time
Languages
Dutch

Van der Valk is hiring for this role in several places. This vacancy is in the Netherlands.

This job advert was originally written in Dutch.

Requirements

Nice to have

  • You have completed training in hospitality/tourism or experience in reception work;

  • You have a guest-oriented attitude and always offer the best service;

  • Flexibility in working hours (including weekends and public holidays);

  • You are a strong communicator and have a good command of the Dutch and English languages;

  • You have a proactive work attitude with an eye for detail and independence;

Pay & benefits

What you'll get

  • A salary in accordance with scale 4 of the Horeca CAO;

  • Travel allowance (€ 0.23/km from 10 km one way);

  • A contract for 32 hours;

  • Growth opportunities and training opportunities via Valk Academy and SVH Horecatalent;

  • A dynamic working environment and fun colleagues;

  • A personal onboarding to make you feel at home quickly;

  • Free workouts in our Valk Gym;

  • Discount on hotel stays at Van der Valk hotels both domestically and abroad;

  • Working in a sustainable and circular working environment.

And that is not all. View all benefits here.

Functie-eisen

The role

Do you want to be part of a friendly team in a dynamic working environment? As a receptionist, you are the face of our hotel.

Do you want to be part of a friendly team in a dynamic working environment? As a receptionist, you are the face of our hotel. We are looking for an enthusiastic and service-oriented colleague who offers guests a warm welcome and ensures a pleasant stay experience.

What you'll do

As a Front Office staff member, you are the first point of contact for our guests and you ensure a smooth and friendly check-in and check-out. You welcome guests, check reservations, and create keys or key cards. Additionally, you provide tourist information and help guests with specific requests, such as arranging wake-up calls or passing on messages. You ensure that payments are processed correctly, both in cash and by credit card, and supervise the cash register at the end of your shift. Furthermore, you operate the telephone switchboard and serve as the point of contact for visitors.

Job Description

Front Office Staff Member Vacancy

What would we like to see?

Do you fit this picture as a Front Office staff member, or would you like to learn and grow in this position? Then apply now and become part of our passionate team. Do you have any questions about the vacancy? Please feel free to contact the HR department via +31 (0)77 354 4141.

See you in our hotel,

Team Van der Valk Hotel Venlo

About Van der Valk

Industry
Hospitality

In their own words

About the company & team

Van der Valk Hotel Venlo is a modern and cozy hotel. We believe it is important that you feel at home. With us, you can be completely yourself within clear frameworks. Our hotel is characterized by short lines, positivity, and a friendly atmosphere. Additionally, we have a passion for our profession and love to give our guests an unforgettable stay. For every guest and employee, we want staying at Van der Valk Hotel Venlo to be a gift.

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