F&B Employee - On-call - nhow Rotterdam
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Jobs in the Netherlands, in English.
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This job advert was originally written in Dutch.
Join our team at NH Hotels & Resorts, a global leader in luxury and midscale hotels known for their exceptional service and facilities. With a strong presence in Europe and America, the brand is now beginning its adventure in China. You will get the chance to offer our guests experiences that combine good value for money, prime locations, and personal service. Help us make every hotel stay great by meeting the needs of guests looking for functional hotels & resorts with a natural, fresh style and friendly service. Become part of a brand that is functional, natural and down-to-earth, innovative, reliable, and friendly.
As a reception intern, you contribute to a positive team atmosphere and ensure that every guest feels genuinely welcome through your warm and friendly attitude.
As an intern at the reception, you will be one of the most important faces of the hotel and play a key role in creating an unforgettable guest experience. After a structured onboarding period, you will independently handle check-in and check-out and carry out essential administrative tasks to ensure the smooth operation of the reception.
You maintain close contact with guests, answer their questions, and provide useful recommendations to enhance their stay. Additionally, you will develop valuable skills in areas such as upselling and the professional and careful handling of guest feedback and complaints.
Are you thinking: This is really for me? Then apply immediately!
Minor Hotels Europe & Americas strives for an inclusive work environment in which everyone is valued and encouraged equally. Therefore, we gladly welcome people from all horizons and personal backgrounds.
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