Conductor Rotterdam

For this vacancy, based on a 36-hour work week, we offer:

Salary:

• Starting salary up to € 3,186.00 gross per month.
• Ultimately, your salary can rise to € 4,114.44 gross during your career.
• Allowance for irregular shifts. During training an average of € 350 per month and after training an average of € 500 - € 900 gross per month.

And

• Paid training and salary from your 1st working day.
• A permanent contract after 1 year if you prove suitable for the position.
• 8% holiday allowance, 3% year-end bonus, and a good pension scheme.
• 24 to 32 vacation days + extra days off due to irregularity.
• The possibility to exchange 3 national holidays.
• NS Business Card 2nd class for free train travel (family members travel for free during off-peak hours).
• 1st class travel for an additional personal contribution.
• As soon as you have worked at NS for 1 year, you will also receive a discount on European train travel.

If you want to know more, view the NS CAO here.

You are the ultimate calling card of the train.

As a conductor, you are part of our Topteam on the train and have a job where you put the passenger experience at the center every day in your own way. And you do much more. You provide information and service to our passengers, you check travel documents, and you ensure a safe environment on the train. Every day is different and you switch between many different situations. One thing remains the same: you try to make the passenger experience as pleasant as possible every single trip, and you have a lot of freedom in that.

Want to know more about the real work? Sign up for an online information session and hear from employees themselves about what the work looks like in practice. An overview of all events can be found here.

Thanks in part to your knowledge, enthusiasm, and service orientation, you will soon be of invaluable importance in:

• Informing passengers and providing service. As a conductor, you answer questions on the train and outside on the platform, you handle announcements on the train, and thus inform our passengers.
• Ensuring the train departs on time by correctly executing a departure procedure. This involves, among other things, checking if everyone has boarded, checking if the signal is safe, whistling when closing the doors, and ensuring the doors actually close.
• Checking passengers' travel documents.
• Coordinating with colleagues from Safety & Service and the driver to prevent unsafe situations and during emergencies.

Training:
If you are hired, you will follow an internal 16-week training program (36 hours per week). You will work in practice at the location under the guidance of a workplace supervisor, and you will attend lessons at the NS Learning Center in Amersfoort. This allows you to combine professional knowledge with practical experience.

More information about the training program can be found here.

The employees of NS operations are the face of NS. Together with all your NS colleagues, you ensure every day that over 1 million people reach their destination. The Rotterdam-based team consists of 291 conductors and 12 team managers. Together they form a friendly and close-knit group of colleagues.

You start the day with a cup of coffee at the crew room and catch up with colleagues. You are on time at your train and are in contact with the driver. You perform the safety checks and watch the signals. Ready for departure? Then you blow your whistle and close the doors. You walk your service round through the train. The beautiful landscapes of the Netherlands are your office.

This work suits you if you can work well independently. You dare to make decisions and challenge yourself to provide good service every single time. You are someone who:

• Has a service-oriented attitude. Preferably, you have experience with face-to-face customer contact.