Supervisor KPN store Purmerend

Of course, as an employer, we also have a lot to offer you. This is what you get from us: 

• A gross monthly salary of at least €- and at most €- depending on your work experience, based on 40 hours 

• Fixed 13th month, part of which is paid monthly and part in January of the following year. Or, you can put it towards a FLEX & BOOST goal of your choice! Click here to read more about it 

• Annual individual and collective increases in accordance with our CAO 

• € 1500 per year in availability budget that you may use at your own discretion for, for example, training, coaching, and courses 

• Flexible days off: our colleagues may decide for themselves (in consultation with the manager) how they manage their leave 

• A good work-life balance (such as 2 days in the office, 3 days at home, transition leave, exchanging a public holiday for a holiday of your religious or cultural preference) 

• Home office workshop to optimally set up your workspace at home, naturally including a mobile phone & laptop 

• 50% discount on our products and services, so you can browse the internet, call, and stream affordably 

• Good travel allowance: you will receive full reimbursement for your public transport costs or € 0.23 per kilometer if you travel by car. Prefer to come by bike? Then you can claim our bicycle allowance of € 0.40 per kilometer 

• Possibility to purchase a lease bike that KPN contributes to monthly (with an indefinite contract): from city bike to e-bike and from racing bike to speed-pedelec; you choose what you ride 

• Excellent pension conditions: a total contribution of 25% of your pensionable salary, of which KPN contributes 17.5% and you 7.5% 

For KPN, stores are a place where orienting, discovering, and trying out our products and services is the priority. A place where our employees let the customer discover new possibilities. In doing so, existing and new customers are effortlessly guided through their use so they experience that their life and work can become easier and more enjoyable. You do this together with a varied team that, under your inspiring leadership, is happy to go the extra mile for the customer, the company, and each other. 

As Supervisor, you are responsible for valuable customer interactions and the optimal customer experience of the store. Additionally, you are responsible for the results in the store and the employees, and you ensure an optimal division of labor in the daily operation.  

To realize this together with your team, it is important that you take on the following:  

• Motivating, enthusing, and coaching colleagues on optimal customer contact. You lead by example and act as a working foreman; 
• Contributing to the development of your colleagues' craftsmanship by coaching, giving feedback, leading by example, and onboarding new colleagues; 
• Daily evaluating the progress of results with your cluster manager; 
• Acting as the first point of contact for employees from your team regarding more complex issues and in case of emergencies. 

As Supervisor, you are able to provide optimal customer experiences as the leader of the team and thus together achieve the agreed sales results and carry out daily tasks.  

To be able to do this successfully, you recognize yourself in at least the following points:  

Our belief in technology is great. This becomes even more powerful together with human contact, which is why we would love to meet you!       

Do you want to know more? Contact our recruiter... via ...@kpn.com