Retail Regiodirecteur

• Extensive experience in a management role with ultimate responsibility within retail.
• Strong operational and business administration knowledge, combined with commercial and financial insight.
• A coaching leadership style and a proven track record in building and developing successful teams.
• Experience with stakeholder management and interacting at executive and senior management levels.
• The ability to translate complex challenges into clear choices, concrete plans, and visible results.
• Affinity with change, innovation, and continuous improvement.
• Residing in the South-West region.

• A gross monthly salary of at least € 5945,- and € 9177,- depending on your work experience, based on 40 hours
• A fixed 13th month; part of it is paid out monthly and part in January of the following year. Or, you can use it towards a FLEX & BOOST goal of your choice! Click here to read more about it
• An annual individual and collective increase in accordance with our CAO
• € 1500 per year in availability budget that you may use at your own discretion for, for example, training, coaching, and courses
• Flexible days off: our colleagues may decide for themselves (in consultation with the manager) how they manage their leave
• A good work-life balance (such as 2 days in the office, 3 days at home, transition leave, exchanging a public holiday for a holiday of your religious or cultural preference)
• Home office workshop to optimally set up your workspace at home, including a mobile phone & laptop, of course
• 50% discount on our products and services, so you can browse the internet, call, and stream affordably
• Good travel expense reimbursement: you receive full reimbursement for your public transport costs or € 0.23 per kilometer if you travel by car. Prefer to come by bike? Then you can claim our bicycle allowance of € 0.40 per kilometer
• Possibility to purchase a lease bike that KPN contributes to monthly (with an indefinite contract): from city bikes to e-bikes and from racing bikes to speed-pedelecs; you choose what you ride
• Excellent pension conditions: a total contribution of 25% of your pensionable salary, of which KPN contributes 17.5% and you 7.5%

You will join the Retail Leadership Team at KPN. Together with cluster managers, specialists, and retail support teams, we work daily on the best customer experience in the Netherlands. We are building an entrepreneurial omnichannel organization in which technology, personal contact, and commercial success come together. You will transform Retail into an entrepreneurial omnichannel channel where customer value, employee development, and commercial results converge.

As Retail Regiodirecteur, you hold ultimate responsibility for the performance, development, and future-proofing of the South-West region. You provide direction to leaders, stimulate entrepreneurship, and translate strategy into concrete results for customers, employees, and KPN. This role offers a unique combination of strategic impact and operational responsibility. You manage multiple clusters and Experience Stores, contribute visibly to KPN's retail strategy, and receive ample space for entrepreneurship, innovation, and regional impact.

You will succeed in this because you:

• Manage integrally on results, quality, customer experience, and costs
• Coach cluster managers and develop leadership
• Develop and realize regional plans
• Strengthen omnichannel collaboration between stores and channels
• Actively drive retail transformation and innovation

For this vacancy of Retail Regiodirecteur at KPN, your entrepreneurship, connecting leadership, and commercial sharpness will sustainably set people and results in motion. You create trust, provide direction, and know how to bring complex interests together into successful execution.

In addition, you bring the following:

Important to know: the start date for this position is January 1, 2027

Of course, as an employer, we also have a lot to offer you. This is what you get from us:

Our belief in technology is great. This becomes even more powerful together with human contact, which is why we would love to meet you!

Want to know more? Please contact our recruiter Carlotta Markink via carlotta.markink@kpn.com

At KPN, we have recruitment talent that collaborates smartly and thus wins. Therefore, acquisition in response to this vacancy is not appreciated.