Field Supervisor Modernization

As a Field Supervisor, you are responsible for managing and organizing the execution of KONE elevator modernization projects within your own district. You help improve the People Flow Experience in buildings and urban life. It is a dynamic role where, as a Field Supervisor, you are frequently on the road and visit the most diverse types of customers such as hospitals, hotels, office buildings, apartments, shopping centers, etc. Additionally, as a Field Supervisor, you lead a team of approximately 4 Modernization Technicians who perform the work on the elevators.
Delivering a beautiful modernized elevator together with your team for a happy customer—that is what you, as a Field Supervisor, derive satisfaction from!

Your role as Field Supervisor in short

As a Field Supervisor, you are responsible for the relationship with your customers, technicians, and commercial objectives in both financial, technical, administrative, and HR areas. This includes:

• Proactively visiting your customers and maintaining the relationship, during installation handovers, escalations, safety issues, product delivery, or other occurring matters.

• The (financial) results of your own district, administering and reporting on the progress of the results to be achieved/achieved to the Installation Manager, and managing the planning/coordination;

• Being the first point of contact and providing leadership to independently working technicians, conducting safety inspections and quality audits, conducting development and performance reviews, and organizing work meetings;

• Acting as the linchpin within the organization and assigning and following up on actions from various internal departments (Backoffice, Sales, Academy, Engineering, etc.).

• You have a result-oriented hands-on drive and a sense of entrepreneurship with an affinity for technology;

• HBO (Higher Professional Education) working and thinking level, preferably with a background in technology or construction;

• Some experience in a leadership or supervisory role;

• Experience in managing and organizing projects and coaching teams;

• Good communication and commercial skills;

• Good digital skills and administrative skills (handling systems), cost awareness, commercial and financial skills;

• Stress-resistant, able to switch gears quickly, customer-oriented, and creative in solutions;

• Residing in the Breda - Tilburg district (within a 30 km radius).

• A dynamic role as a Field Supervisor at the market leader in the Netherlands and an international global player in the field of moving people in buildings and cities;

• Plenty of room for your own input, personal growth, and development: a 'Great Place To Work';

• Market-conform salary and bonus scheme;

• Generous leave: 41 days (27 vacation days, 13 ADV/reduced working hours days, 1 sustainable employability day);

• Company car, phone, and laptop;

• 'Lease a Bike': Whether you have your eye on a speed pedelec, electric cargo bike, e-bike, or racing bike: it's all possible!

• Half of your pension is paid by us;

• Career opportunities within an international global player;

• Discounts on insurance, subscriptions (fitness), etc.;

• Working from home with all necessary facilities or at our office locations with good facilities, parking spaces, and nice catering;

• A lot of independence, freedom, and responsibility at one of the most innovative companies according to Forbes.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

https://careers.kone.com/en/