Employee Documentation

Job type: Regular
Location: Schiphol Centrum
Hours per week: 40
Education level: Mbo
Apply until: 20-11-2026

Check in for your next career step: Employee Documentation at KLM! All cargo documents and customs declarations pass through you for proper handling. In this way, you contribute—directly or indirectly—to a smooth organization and unforgettable flights.

You ensure that our operational cargo handling process is efficient and effective. How? By checking airway bills and house airway bill data and handling shipments administratively correctly and on time. This makes shipments easy to regulate. But you also ensure they are in line with customer agreements, laws and regulations (compliance), KLM guidelines, flight safety, and customs regulations. You do this for various import, export, and transit shipments, from both flights and trucks.

You work in building 543, the beating heart of the Cargo organization at Schiphol-Centrum: the very gateway to the KLM Cargo organization. Because cargo handling takes place 24/7, you will work irregular hours—including at night and on weekends.

A meticulous task is well suited to you: after all, you always look at the fine print. This ensures that the quality of your work is always top-notch. Furthermore, you enjoy working in a team and your communication skills are excellent. This is important, as you must be able to switch effortlessly between different parties. Additionally, you are proactive and a quick learner. This way, you will find your way in a new system in no time.

Furthermore:

• you have an mbo 3 diploma;
• knowledge of relevant air cargo processes (Cargo HUB) and associated systems is desired;
• you know how Microsoft Outlook and Excel work;
• you have a driver's license;
• you speak and write Dutch and English well;
• you are proactive, meticulous, and professionalism is a high priority for you.

Important: if you are invited for an interview, please bring your highest obtained diploma (at least mbo 3) and your driver's license. You must be able to present these during the interview.

• A challenging role at a unique Dutch company;
• A gross salary between € 2.913,91 and € 3.851,03 gross per month;
• Plenty of room for personal development and great growth opportunities;
• Shift allowance up to 30%;
• An excellent pension scheme;
• 8% holiday allowance;
• An end-of-year bonus of 8.33%;
• A profit-sharing scheme, up to 20%;
• 25 vacation days and 7 extra days off if you work irregular shifts;
• Significant discount on flight tickets (if you have been employed for at least 6 months);
• A sustainable transport policy, including 100% free travel to work via Public Transport (within the Netherlands);
• Discount on your health insurance;
• A budget for sustainable employability.

Then don't wait any longer, and apply for the 'final boarding call' on 20-11-2026!
You do not need to write a motivation letter; during your online application, we will ask you several targeted questions. Your application procedure consists of an interview, possibly a capacity test, a file/reference check, and a security screening.

The interview round will take place on Thursday afternoon, December 3, 2026, at the Cargo site at the Documentation department.

Candidates who are positively selected for the first interview will receive an email in which they can choose a suitable time slot for the interview themselves. This keeps the process fast and clear, and gives you control over your schedule. You will hear from us within two weeks after the vacancy closes.

You can log in to your personal candidate profile at any time. Here you will find the vacancy you applied for - even after it has closed - as well as a clear dashboard with any other ongoing applications within KLM, including status updates. Do you have the drive to grow further in this role? Then we look forward to your application.

Did you know that according to research, women are less likely to apply than men if they do not meet all the job requirements? A pity. Because 'the perfect candidate' is, in our view, a myth. So, do you have the drive to still grow in some aspects of this role? We look forward to your application.

A reference check may be part of the application procedure.

If you want to know more about the position, please contact the hiring manager. Call or email the recruiter for questions about the application procedure. In both cases, do not forget to mention the vacancy number: #22662. At KLM, we believe in the power of diversity. Do you want to read more about this topic? View our statement.

Stefan Jansen: STEFAN.JANSEN@KLMCARGO.COM or

Lisa Zwaaneveld: LISA.ZWAANEVELD@KLM.COM or

We do not appreciate recruitment based on this vacancy.