Application Manager (Schiphol-Rijk, 32-40 hours)

Vacancy type: Regular
Location: Schiphol Rijk
Hours per week: 32-40
Education level: HBO
Apply until: 20-08-2026

Click here to apply: Vacancy Application Manager, Schiphol-Rijk, 32-40 hours - Application Manager (Schiphol-Rijk, 32-40 hours) - Occupational Medicine

The Digital department is an entrepreneurial, agile department with professionals who support KLM Health Services and its subsidiaries to perform their work as an operational service provider as efficiently, safely, and well as possible.

We manage the digital landscape, which consists of vendor applications and the data environment. In addition, we advise on digital innovation, develop data products to support data-driven working, manage hardware such as laptops and phones, and provide IT support.

Together with colleagues from the operations and staff departments, and where relevant also with clients, we want to offer well-functioning digital solutions with which everyone can work pleasantly and effectively.

The department consists of two proposition teams and one IT support team. The teams are composed of application managers, business analysts, data analysts, data engineers, IT support engineers, product owners, an architect, and a manager.

As an Application Manager, you translate business processes into the configuration of vendor applications. You are the translator of needs into well-functioning functionalities. Together with the product team, you extract maximum value from products and configure them according to the correct requirements. You realize the transformation and optimization of business processes by configuring them, analyzing them, and identifying and proposing improvements. You draw conclusions about the relative user interest for the effective adoption of the products. Together with the Business Analyst, you investigate whether optimizations are possible in the users' work processes and implement them. This can be realized by translating the underlying user needs into new configured functionalities to be developed, or by solving their problems in a different way together with the users. Because you work so closely with users and know the products well, you know their needs and pain points, and for this reason, you are in an excellent position to alert the Product Owner(s), the organization, and the Digital Manager to new product opportunities.

Your responsibilities include, among other things:

• Implementing new products to support business processes;
• Optimizing business processes using the products;
• Analyzing the impact of the product on the company;
• Testing the product from a user perspective to detect possible bugs.
• Promoting user adoption by mapping improvements in work processes together with the Business Analyst and translating these into concrete functionalities;
• Investigating, reproducing, and having possible bugs and product wishes investigated, resolved, or developed together with vendors;
• Promoting user adoption by organizing product workshops, information sessions, training, etc.;
• Using data in accordance with data principles and data policy;
• Documenting work processes and creating user manuals.

The Digital department is an entrepreneurial, agile department with professionals who support KLM Health Services and its subsidiaries to perform their work as an operational service provider as efficiently, safely, and well as possible.

• HBO (Higher Professional Education) working and thinking level;
• You have more than two years of work experience in a similar role;
• You have a good command of the Dutch and English languages;
• Experience with specific applications such as AFAS and Planningsagenda is a plus;
• You possess some knowledge of information management and the related methods and techniques;
• You are able to translate conceptual processes into concrete implementations;
• You have experience working in an agile environment;
• You are aware of the latest developments in your field;
• You switch easily between different levels and succeed in positioning Digital powerfully and achieving objectives.

Competencies: Solution-orientedness, analytical ability, persuasiveness, critical thinking, accuracy, and result-orientedness.

Working at KLM Health Services means making an impact in a unique setting and having room to grow. Furthermore, you will receive:

• The possibility to work hybrid in coordination with your team;
• Depending on your work experience, a salary between €3,760 and €5,045 gross based on a 40-hour work week;
• 8% holiday allowance and 5% year-end bonus;
• Maximum 10% profit sharing (depending on the company result);
• A considerable number of ADV/holiday days
• A home office budget of €900;
• A vitality budget of €500;
• A bicycle plan: a tax-free allowance for the purchase of a bicycle;
• Room for professional and personal development via an extensive online learning platform.

Additionally, after one year of employment, you can make use of a favorable scheme for KLM tickets (IPB)

Are you the Application Manager we are looking for? Then apply immediately!

Do you have any questions? Please contact Maurits van der Kruit, Data Manager Digital (MvanderKruit.health@klm.com) or email recruitment.health@klm.com. We look forward to meeting you!

Acquisition in response to this vacancy is not appreciated.

Apply on our website: Vacancy Application Manager, Schiphol-Rijk, 32-40 hours - Application Manager (Schiphol-Rijk, 32-40 hours) - Occupational Medicine