Change & Transformation Manager

Vacancy type: Regular
Location: Schiphol Oost
Hours per week: 32-40
Education level: University
Apply until: 18-10-2026

At KLM Component Services, we are transforming the way we support airlines worldwide by improving the availability of aircraft components. Our global supply chain relies every day on timely and reliable insights to optimize operations, increase service levels, and reduce costs.

We are looking for a Change & Transformation Manager who can translate strategic ambitions into tangible results. In this role, you will lead and support complex transformation initiatives within our Operations & Supply Chain domains. This includes identifying and structuring issues, developing and implementing solutions, embedding new ways of working, and achieving sustainable business results.

As a Change & Transformation Manager, your responsibilities include:

• You lead transformation initiatives from start to finish: from problem definition and analysis to designing and implementing solutions, promoting acceptance, and achieving sustainable business results.
• You structure and solve complex business issues. You bring clarity to ambiguous situations, identify underlying causes, develop fact-based solutions, and translate these into concrete actions.
• You develop and implement change approaches, including stakeholder management, communication, knowledge and skill development, training, and activities focused on change readiness, to ensure the successful implementation of new ways of working.
• You translate strategy into execution and help managers and initiative owners turn strategic objectives into targeted initiatives, clear actions, and measurable results.
• You challenge initiative owners and managers in a constructive manner and support them with a practical, hands-on approach. You bring in external perspectives, help remove obstacles, solve bottlenecks, and ensure that progress is maintained.
• You manage the change portfolio of Component Services and ensure clear priorities, effective governance, insight into interdependencies, and an efficient use of the limited change capacity.
• You manage the annual OKR cycle of Component Services, in close alignment with the OKRs of the Air France-KLM Group, and lead the monthly OKR review process together with the management of Component Services.
• You build the change and transformation capacity within Component Services and strengthen it by further developing methodologies, tools, ways of working, and the team's knowledge base. Additionally, you coach colleagues and share best practices between different initiatives.

You will join the Transformation, Continuous Improvement & Data department within KLM Engineering & Maintenance - Component Services, located in Hangar 14 at Schiphol-Oost. The Change team is responsible for leading and implementing change initiatives from start to finish within various business domains, including repair, logistics, and commercial activities.

You are a strong problem solver who knows how to bring stakeholders with diverse interests into alignment. You dare to challenge constructively and create support without depending on formal authority. You communicate clearly and know how to present a convincing story, translating complex topics into a clear and action-oriented narrative.

You feel at home at various levels: from strategic conversations with senior management to practical problem-solving with teams on the shop floor. You possess an entrepreneurial and pragmatic mindset, take ownership, and focus on what is needed to achieve meaningful results, rather than just completing activities.

To be successful in this role, you possess:

• At least five years of experience in change management, transformation management, or consultancy, where you have demonstrably achieved impact;
• A university master's degree or an equivalent academic background;
• Change management is in your DNA. You know how to bring different perspectives together, create support, and embed changes in a way that delivers sustainable results;
• Strong analytical and problem-solving skills. You are able to structure complex and ambiguous issues, identify underlying causes, develop hypotheses, analyze facts, and translate insights into clear recommendations;
• A strong execution-oriented and entrepreneurial mindset. You can translate strategy into action, create and maintain progress, take ownership, challenge the status quo, and find pragmatic solutions with limited guidance;
• Additionally, you have a strong interest in logistics and supply chain and speak Dutch, or are willing to learn the Dutch language;

Problem analysis

Providing direction

Taking initiative

Building and maintaining relationships

• A challenging role at a unique Dutch company;
• A gross salary between € 5,101.24 and € 7,287.48 gross per month;
• Plenty of room for personal development and great growth opportunities;
• An excellent pension scheme;
• 8% holiday allowance;
• An end-of-year bonus of 8.33%;
• A profit-sharing scheme, up to 20%;
• 25 vacation days and 5 extra days off;
• Significant discount on flight tickets (if you have been employed for at least 6 months);
• A sustainable transport policy, including 100% free travel to work via Public Transport (within the Netherlands);
• If your position allows it: working from home and working from abroad for up to 8 weeks (EU and Caribbean region);
• Discount on your health insurance;
• A budget for sustainable employability.

Then don't wait any longer, and apply for the 'final boarding call' on 18-10-2026!
You do not need to write a motivation letter; during your online application, we will ask you some targeted questions. Your application procedure consists of two interviews and possibly an assessment, a capacity test, and a security screening.

Candidates who are positively selected for the first interview will receive an email in which they can choose a suitable time slot for the interview themselves. This keeps the process fast and clear, and gives you control over your schedule. You will hear from us within two weeks after the vacancy closes.

You can log in to your personal candidate profile at any time. Here you will find the vacancy you applied for - even after it has closed - as well as a clear dashboard with any other ongoing applications within KLM, including status updates. Do you have the drive to grow further in this role? Then we look forward to your application.

Did you know that according to research, women are less likely to apply than men if they do not meet all the job requirements? A shame. Because 'the perfect candidate' is, in our view, a myth. So, do you have the drive to still grow in some aspects of this role? We look forward to your application.

A reference check may be part of the application procedure.

If you want to know more about the position, please contact the hiring manager. Call or email the recruiter for questions about the application procedure. In both cases, do not forget to mention the vacancy number: #22670. At KLM, we believe in the power of diversity. Do you want to read more about this topic? View our statement.

Robbin Pruijn: ROBBIN.PRUIJN@KLM.COM or

Leonie Aulbers: LEONIE.AULBERS@KLM.COM or +31 634279064

Details from this vacancy are not to be used for marketing purposes.