Jobs in the Netherlands, in English.

IT Applications / Digital Applications Trainer (m/f/x)

Hybrid in Delft·Full-time·Added 4 days ago (last checked 22 Oct)

Everience

31 open roles

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Our summary

Work mode: Hybrid, Delft
Contract: Full-time
Languages: Dutch

Skills

Training

This job advert was originally written in Dutch.

Requirements

What we're looking for

Excellent command of the Dutch language, both spoken and written.
Demonstrable experience in delivering classroom training for field-based target groups.
Strong didactic skills.
Ability to explain complex functionalities and processes simply and practically.
Experience with training within change processes in which new digital ways of working are introduced.
Ability to create a safe and interactive learning environment.
Flexibility and energy to guide groups with different knowledge levels.
Strong communication skills and persuasiveness.
Experience with developing and improving training materials.
Able to work independently while simultaneously collaborating effectively with various stakeholders.

Nice to have

Experience with implementations of digital applications.
Affinity with a technical field environment.
Experience with training helpdesk or support staff.
Experience with mobile applications or digital support of field operations.

The role

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

For a large-scale implementation of a new mobile application for asset registration, we are looking for an experienced IT Applications / Digital Applications Trainer. The application supports field employees in directly registering, modifying, and recording data on location. The introduction of this new digital way of working requires not only technology, but also effective guidance for end users. As a trainer, you are responsible for preparing, delivering, and continuously improving training sessions, so that users can apply the application independently and correctly in their daily activities. You will start with an extensive train-the-trainer program in which you will be fully immersed in the functionality, processes, and operational context. The target group consists of a large and diverse group of field employees and support functions with varying digital skills and experience levels.

What you'll do

Preparing, delivering, and optimizing training for end users.
Collaborating with subject matter experts, implementation consultants, and representatives from the line organization.
Delivering classroom training to groups of approximately ten participants.
Creating a safe and active learning environment in which participants can practice and ask questions.
Taking different knowledge levels, digital skills, and learning needs into account.
Actively contributing to the improvement of training materials.
Processing feedback from training sessions and practical experiences.
Supporting the safeguarding of knowledge within the organization.
Preparing helpdesk and support staff for support after go-live.
Working in a fixed duo setup with a subject matter expert to effectively transfer functional knowledge to users.