Jobs in the Netherlands, in English.

Allround Travel Consultant in Amsterdam

On-site in Amstelveen·Full-time·Added 2 months ago (last checked 26 Oct)

Dreizen

31 open roles

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Our summary

Work mode: On-site, Amstelveen
Contract: Full-time
Languages: Dutch

Skills

Retail

Dreizen is hiring for this role in several places. This vacancy is in Amsterdam.

This job advert was originally written in Dutch.

Requirements

What we're looking for

You have at least an MBO diploma, preferably in a tourism or commercial direction;
You have at least 1 year of work experience in the travel industry, are familiar with booking travel, and can advise customers independently and handle bookings;
You listen well, ask follow-up questions, and know how to translate the customer's wishes into personal and suitable travel advice;
You are digitally skilled, quickly master new systems, and enjoy being in contact with customers via different channels;
You work accurately and maintain an overview, even when you are dealing with multiple customers, bookings, and questions at the same time;
You have commercial drive: you see opportunities, dare to take initiative, and ensure with your enthusiasm and service that customers love coming back to you;
Experience with the professional handling of complaints is a plus;
You are flexible and do not find it a problem to work on Saturdays and during shopping evenings.

The role

Planning a holiday is the best thing ever. Whether it is for yourself or for someone else: you love arranging a beautiful trip from A to Z. Through your knowledge and experience, our holidaymakers get to know the most beautiful places on earth! 🏝️

What you'll do

Customer-oriented working: whether it concerns questions about a booked trip, a last-minute deal, or customers who want your expertise, you treat them all with a result-oriented approach.
Giving advice: when a customer indicates they want to book with us, you know how to survey their wishes and unleash your creativity upon them. You compose a perfectly matching travel proposal for the customer;
Planning and organizing: you get to work for the customer and communicate continuously during this process with the customer and with our partners (think of airlines, hotels, and transfer companies);
You ensure a personal wrap-up with the customer and provide them with all the necessary information.

As a travel advisor, you are always ready for your customers - also on shopping evenings and Saturdays, so that they can always plan their next adventure without a care.

This is what we and you find important

Making your passion your work, being busy with travel every day! 🧡
Good employment conditions: 25 vacation days, travel expense allowance, and a pension scheme;
Knowing where you stand: fixed hours on contract;
We know that you love traveling: you receive a discount on all holidays and related products or services from D-reizen;
Every day is different: working with us is dynamic - no two days are the same, and you speak with new customers with diverse dreams every day;
Challenge! Together we work towards our individual and organizational goals. For the stores that win the internal challenge, a nice reward awaits;
Ownership: together with your team, you are responsible for the store, customer satisfaction, and turnover;
A positive atmosphere. In our "Make my D" compliment corner, we celebrate successes together;
A soft landing in which we take you extensively through our onboarding process using our online learning platform D-Academy;
Dedicated coaches who regularly provide inspiring workshops so that you get all the space to continue developing yourself. 🚀