Business Developer - Credits Data Domain (Hay 10)

• An attractive gross monthly salary based on a 36-hour work week, including holiday allowanceand a flexible benefit budget.
• An excellent pension scheme, ensuring that you are well prepared for the future.
• Flexibility in working: working from home is possible in consultation with your team and depending on your role. We will provide an ergonomic home office setup for you.
• Plenty of room for relaxation with five weeks of vacation per year, supplemented by two mandatory days off. You can also purchase up to four additional weeks of vacation annually.
• Five "Banking for better days": extra days off that you can use for personal development or volunteer work.
• Personal development is key: you receive a development budget of €1,000 per year, which can accumulate up to €3,000.
• An annual public transport pass with free public transportation throughout the Netherlands for both business and private use.

You can find more information about our employment conditions and salary scales in our Collective Labour Agreement (CLA), which applies to this vacancy.

At ABN AMRO, our strategy is to be a personal bank in the digital age. We provide a fully digital banking experience while maintaining strong personal relationships with our clients. Reliable, high-quality credit data is essential to making informed lending decisions and supporting our customers when it matters most. We are looking for a highly motivated and solution-oriented Business Developer to join the Credits Data Domain Store (CDDS) department within Financing Solutions. Within CDDS, the Task Force team acts as the operational backbone of the department, supporting all other CDDS teams in maintaining stable, reliable, and efficient credits data. In this role, you will work in a fast-paced environment where no two days are the same. You will investigate production issues, support releases, analyze incidents, resolve real-time data problems, and help prevent future disruptions. You will combine analytical thinking, business understanding, technical knowledge, and stakeholder management skills to ensure the continuity and quality of critical credit data services across the bank.

As a Business Developer within the CDDS Task Force team, you will be responsible for identifying, analyzing, coordinating, and resolving complex operational and data-related challenges. You thrive on investigating unknown situations, asking the right questions, and driving structural improvements that strengthen our services and data products. Your responsibilities will include:

• Supporting the daily operations of all CDDS teams by coordinating and resolving production incidents, data issues, and platform disruptions.
• Investigating complex production problems and performing root cause analyses to identify sustainable long-term solutions.
• Monitoring and managing real-time issues, ensuring timely resolution while minimizing impact on data consumers and business processes.
• Coordinating production releases and deployment activities, ensuring smooth implementation and successful delivery.
• Working closely with data engineers, architects, product owners, and business stakeholders to diagnose issues and implement corrective actions.
• Taking ownership of escalations, managing stakeholder expectations, and providing clear and timely communication during incidents.
• Challenging existing processes, identifying improvement opportunities, and proposing structural enhancements to increase platform stability and efficiency.
• Analyzing the impact of incidents and changes across the credit data landscape while considering long-term business and technical consequences.
• Supporting testing activities, validation, and release readiness to ensure high-quality data products and services.
• Driving continuous improvement initiatives that strengthen operational excellence, resilience, and customer satisfaction.
• Supporting the lifecycle management of CDDS data products, including analyzing the impact of source system changes, updating mappings and transformations, coordinating decommissioning activities, and ensuring data products remain accurate, compliant, and fit for purpose.

By contributing to these activities, you will play a critical role in ensuring the stability, continuity, and future development of ABN AMRO's credit data landscape.

The CDDS plays a central role in delivering high-quality credit data across the bank. CDDS enables a wide range of business processes, regulatory reporting activities, analytics solutions, and lending decisions by ensuring that critical credit data is available, accurate, and consistent. The Task Force team operates across all CDDS teams and serves as a central support and coordination team. We assist other teams with production incidents, operational challenges, release support, defect resolution, and continuous improvements. Because of this unique position, the team has broad visibility across the entire credit data landscape and collaborates with a diverse stakeholder network throughout the organization. We operate in a dynamic and challenging environment where priorities can change quickly and new issues may emerge unexpectedly. Success requires curiosity, resilience, teamwork, and a proactive mindset. We encourage individuals to explore, challenge assumptions, learn continuously, and take ownership of outcomes. Our team consists of experienced professionals with diverse backgrounds who enjoy solving complex problems together. We value collaboration, knowledge sharing, and innovation while maintaining a supportive and enjoyable working atmosphere. We work in an international environment with English as our primary working language and follow a hybrid working model with regular collaboration at our Amsterdam headquarters.

We are looking for someone who enjoys solving complex problems, remains calm under pressure, and is energized by working in a fast-moving environment where every challenge can be different. Your qualifications should include:

• Strong analytical and problem-solving skills with a natural curiosity to investigate issues until the root cause is identified.
• Ability to work effectively under pressure while managing multiple priorities, incidents, and stakeholder expectations.