Technical Administrative Assistant

You ensure the scheduling is correct and the administration is in order!

Are you administratively strong, do you love planning and organizing, and do you have an affinity for technology? Do you enjoy having contact with customers and colleagues and do you ensure that everything behind the scenes is well arranged? Then we have a great position for you at Bijlstra Installaties in Dokkum!

As a Technical Administrative Assistant, you are an important link within our Service and Maintenance department. You ensure that technicians are scheduled well, operations run smoothly, and the associated administration is processed neatly. From customer inquiries and work orders to maintenance contracts and invoicing: you maintain the overview.

You don't need to know everything already. Do you have administrative experience, an affinity for technology, and do you work in a structured manner? Then we would love to teach you the rest!

As a Technical Administrative Assistant, you ensure that the daily activities within Service and Maintenance are well organized. You communicate with customers, technicians, and suppliers and ensure that both the scheduling and the administration are in order.

Your duties include

• Scheduling and coordinating service and maintenance work, breakdown services, and holiday coverage.

• Answering telephone calls and customer inquiries regarding service and maintenance.

• Administrative processing and invoicing of work orders and projects.

• Processing delivery notes, timesheets, and other administrative data.

• Managing and offering maintenance contracts and registering warranties.

• Managing the mailboxes for sales and purchasing.

• Preparing small service assignments and ensuring technicians have the correct information and materials.

• Coordinating with customers, technicians, and suppliers and adjusting the schedule when necessary.

In short: you are the one who ensures that everything behind the scenes runs smoothly and our technicians can perform their work well.

• A versatile position in which you combine administration, planning, and customer contact.

• A lot of independence and responsibility in organizing your daily activities.

• Room to further develop yourself within administration, planning, and installation technology.

• Good secondary employment conditions and plenty of opportunities to continue developing yourself.

• A pleasant working environment with short lines and dedicated colleagues.

• Working at a down-to-earth and versatile installation company with approximately 35 colleagues in Dokkum.

• The advantages of a local company, combined with the security and development opportunities of the VDK Groep.

Above all, we are looking for someone who works accurately, maintains an overview, and enjoys combining different tasks.

Additionally, you recognize yourself in the following:

• You possess an MBO level of work and thought.

• Ideally, you have experience in an administrative, planning, or support role.

• You have an affinity for technology or enjoy learning more about it.

• You work in a structured manner, are accurate, and can set priorities well.

• You communicate easily with customers, colleagues, and suppliers.

• You are customer-oriented, flexible, and like to think along about how tasks can be organized more smartly.

Experience within installation technology or with planning and ERP systems is a plus, but certainly not a requirement. We find it more important that you show initiative, take responsibility, and enjoy learning new things.

At Bijlstra Installaties in Dokkum! We are a versatile installation company with approximately 35 dedicated colleagues. From Dokkum, we work on various installation, service, and maintenance tasks, primarily in Friesland. We are a down-to-earth and dedicated team where colleagues are there for each other and lines of communication are short. With us, you will get the space to work independently, think along, and further develop yourself.

We are a proud part of the fast-growing VDK Groep (185 companies, 9,000 colleagues), but we operate with our own identity and culture. This means that with us, you experience the advantages of a large organization – think of training opportunities, a stable foundation, and top secondary employment conditions – while simultaneously receiving the freedom, dynamism, and responsibility to make your own mark at the local company.

Do you see yourself working as a Technical Administrative Assistant at Bijlstra Installaties? Then we would love to get in touch with you!

Do you have questions about the position or do you want to apply directly? Please feel free to contact Didi Koers, Recruitment Business Partner at the VDK Groep. Call or WhatsApp 06-13850963 or email d.koers@vdkgroep.com.