Front Office Internship (MBO/HBO) starting February 2027

Give our guests an unforgettable first impression and experience in the hotel. As a Front Office Intern, you will manage the hotel's Front Office together with your colleagues. Together, you will handle all questions and requests from guests passing by. You are the first point of contact for our guests and delight them with your bright smile. Whether it is about checking in and out or answering a guest's question in the lobby, you make time for everyone. You see a lot of variety as a positive challenge that gives you energy during a workday.

The family business Van der Valk stands for friendly service with a surprising twist. Surprisingly obvious. At the Front Office, you contribute to this by always maintaining a welcoming attitude. As a Front Office Intern, you work operationally within the Front Office department. Through an extensive range of tasks, you will get to know the activities well and will have much experience after the internship to take with you in your further career!

• Welcoming and checking (inter)national guests and visitors in and out;

• Taking room and restaurant reservations;

• You assist guests over the phone and switch easily between languages while doing so;

• Drafting and answering letters and emails;

• Informing our guests about the hotel facilities and the surrounding area;

• As an ambassador of our lobby, you will actively approach guests in the lobby. This allows you to discover what their wishes are and in what way you can make their stay extra pleasant;

• You are the link between the guests and the colleagues;

• You prevent, resolve, and handle complaints, potentially with the necessary improvisation and always with positivity;

• Finally, you anticipate the needs of guests.

By the end of your internship, you will have learned everything needed to start working as a full-fledged Front Office colleague!

Functie-eisen

You love to surprise our guests and do everything possible to create a great guest experience. With your positive and service-oriented attitude, you look forward to taking the next step in your career at the most hospitable hotel in the Netherlands.

To start this internship, you must be enrolled in a related field of study.

Is this internship exactly what you are looking for? Then apply quickly via the orange button below! 👇