Front Office Internship (5 months)

Are you naturally hospitable, cheerful, enthusiastic, and do you want to provide our guests with an unforgettable stay? Then we would love to teach you the finer points of the profession! As a Front Office Intern, you will manage the hotel reception (Front Office) together with your colleagues. By the end of your internship, you will have learned everything from our experienced staff to be able to start working as a fully qualified receptionist!

• Accepting and processing room reservations, both by telephone and via email

• Drafting, answering and sending emails

• Preparatory work for check-in

• Receiving and checking in guests

• Managing the telephone exchange: answering and potentially transferring calls to the correct department

• Giving general and tourist information to guests

• Checking out departing guests

• Processing payments using an automated POS system

• Communicating relevant tasks to other departments, including technical services and housekeeping

• Preparing special guest requests

• Accepting and registering reservations for the restaurant

No worries, this certainly doesn't all have to happen at once! You will follow a carefully composed induction plan and can go to your mentor and your colleagues with all your questions. The young, enthusiastic, and experienced team ensures that you quickly feel at home and thus get the best out of yourself and your internship.

Bonus: you will receive a significant discount on a stay at our colleague hotels.

Can you see yourself shining behind our reception desk? Then send your internship application including your CV and we will contact you as soon as possible!