Front Office Supervisor in the Netherlands

• A challenging role within a family business with a warm working atmosphere

• The opportunity to lead a large team and continuously improve operational quality

• Working in a dynamic and inspiring environment with plenty of growth opportunities

• Room for own initiative and responsibility

• A salary between €2,600 and €3,290 gross per month (depending on age and experience)

• 8% holiday allowance and 25 vacation days

• 20% staff discount in our restaurant or the brasserie

• Attractive discounts on overnight stays at other Valk Hotels

• Free use of our gym

As a Front Office Supervisor at Hotel Groningen - Zuidbroek A7, you are responsible for managing our young and dynamic reception team. Together, we ensure that our guests receive a warm welcome and have an excellent stay.

As a Supervisor in the reception department, it is your task to motivate, guide, and support the team. You are the point of contact for both guests and team members and ensure that everything runs smoothly.

• 32 - 38 hours per week (also in the evenings & weekends)

For this position, we are looking for a colleague who recognizes themselves in the following profile:

• Minimum MBO+/HBO working and thinking level, preferably in the direction of Hospitality, Hotel Management, or Tourism

• Demonstrable experience in a front office position within the hotel industry; leadership experience is a plus

• Experience in creating and managing staff rosters and monitoring staffing levels

• Able to onboard new colleagues and guide and train employees

• Strong communication skills and a natural, coaching leadership style

• Guest-oriented, service-oriented, and always with an eye for quality and detail

• Able to motivate, develop, and manage a young and dynamic team

• Resilient to stress and flexibly deployable, also during weekends and holidays

• Proactive, solution-oriented, and a great sense of responsibility