Jobs in the Netherlands, in English.

Front Office Staff (32-38 hours per week)

On-site in Arnhem·Full-time·Added 3 months ago (last checked 9 Nov)

Van der Valk

440 open roles

Our summary

Work mode
On-site, Arnhem
Contract
Full-time
Languages
Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • You preferably have at least 1 year of experience as Front Office Staff in a hotel

  • You possess a relevant MBO level 4 diploma or MBO 4 working and thinking level

  • You possess your own transportation

  • You have no problem working weekends, evenings, and on public holidays

Nice to have

  • You have excellent command of the Dutch and English languages, both spoken and written (German is a plus)

Pay & benefits

What you'll get

  • We offer you a fun and varied job in a friendly team and a stable hospitality company

  • We adjust the contract hours to your wishes (both full-time and part-time is possible)

  • We pay you a good salary, depending on age and experience

  • We work with flexible schedules, which are easy to combine with family or studies

  • We provide you with work clothing

  • We offer our employees discounts on overnight stays in our hotels

The role

To provide our guests with excellent service, we are looking for a representative Front Office Staff member.

Do you have a passion for hospitality and would you like to be the calling card of our hotel? Are you a multitasker for whom no effort is too much? Can you give our guests that "home away from home" feeling? Then we are looking for you! You will join us as a Front Office staff member in a dynamic environment where guest experience is central. Through your commitment and hospitality, you and your colleagues will offer our guests an unforgettable experience.

What you'll do

  • Handling the check-in and check-out of our hotel guests

  • Processing room reservations

  • No question goes unanswered; responding to all incoming calls and emails.

  • Handling invoicing and other administrative tasks

  • Ensuring smooth coordination of activities with other departments such as Maintenance and housekeeping

  • Enthusiastically sharing general and tourist information with our guests

Functie-eisen

Who are we looking for

  • You radiate positivity when receiving our guests

  • You are enthusiastic, stress-resistant & solution-oriented

Hiring process

Interested?
Do you recognize yourself in this profile and do you think our guests cannot do without you? Then we invite you to respond via email (pz@arnhem.valk.com). A valid application includes a cover letter, CV, and a recent photo, addressed to Alice van Helden.

About Van der Valk

Industry
Hospitality

In their own words

About the company & team

Van der Valk Hotel Arnhem is a dynamic 4-star Hotel located on the beautiful Veluwe. In addition to 100 comfortable hotel rooms, our Hotel features a brand new à la carte/breakfast restaurant, a trendy Hotel Bar, and 10 multifunctional rooms.

More information about Van der Valk Hotel Arnhem can be found on our website: www.hotelarnhem.nl.

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